Reviews (20)
Every interaction I've had with their team has been a breath of fresh air. From the moment I first contacted them for an installation to subsequent maintenance and repairs, their technicians have consistently demonstrated their knowledge and skill. They take the time to thoroughly assess the situation, patiently answer any questions I have, and provide transparent recommendations tailored to my specific needs. One aspect that truly distinguishes them is their commitment to honesty. They never try to upsell unnecessary services or products, and their pricing is fair and competitive. I appreciate how they prioritize my satisfaction above all else, ensuring that I am well-informed and comfortable with any decisions made regarding my AC system.
Villi was my tech today ; arrived right on time, polite, careful, sincere, and he explained everything and answered all my questions .Very good experience this time in a long time Very honest and told whatever I needed to know Thank you Villi for your help today!!! JoAnn Baker
highly disappointed business due to the fact they are dishonest and unreasonable. first they charged a trip fee of $159. then they were going to charge me $1,800 just to replace my AC motor. I had another AC company to do the job for $524, $80 was their trip charge which was reasonable and $160/hr was also reasonable, unlike AC Heating and Cooling, they didn’t break down the cost for you which tells me they are dishonest pos. Not nice when times are hard and ya people don’t give a dam but wanna scam for your own benefits. Terrible.
Reading reviews as old as nine years these guys are ready to get out of you as much as they can, simple exploitation and taking advantage . Day after Xmas 2019 my old furnace needed new thermostat. For 25 minutes and 20 dollars part bill was $375. Rip of, I will never ever again call this service.
AC H&C was the only company that was able to come out the day our Air Conditioner stopped working. It was 108 degrees! Kevin & Jose came on time, were very professional and fixed the problem for a reasonable price. I highly recommend this company!
My air conditioner thermostat kept reading. Cannot communicate with outside unit. It was 100 degree outside so I called this company. They dispatched a man who came and said he do not know how to fix my thermostat. He said they will send someone. After several hours another man came. Looked at the unit and told me that my unit outside needs new pump and said in order to fix my issue. I have to replace the whole system which will cost me over $15,000. Asked if he can start writing up the order. I was shocked. I said I will get second option and he immensely said up to you and walked out. I called another company who came next day and told me I just have wire loosed. Fixed it in 15min and it's been almost a week and my air is working perfect. TERRIBLE
These guys tried to take advantage of my parents. They told them they needed a new heater then my mom found a switch that was left off and when she flipped it the heater came back on.
I HIGHLY RECOMMEND THIS PLACE AIR CONDITIONER PUT IN LAST YEAR.EXELLANT SERVICE.THEY ALSO CAME OUT TODAY AND REWIRED AND PUT IN ANOTHER BOX.MY AC WASNT WORKING.NO CHARGE THEY WERE HERE FOR ALMOST 3 HOURS.THEY R VERY PROFFESSIONAL,AND VERY SMART.ALWAYS 2 PEOPLE COME OUT AND EVEN THE BOSS TO CHECK THINGS. NO CHARGE FOR ANYTHING.VERY HONEST PEOPLE.
Great customer service! I've had my AC and water heater replaced by this company and both times the experience has been great. If you want great quality work, products, and customer service, give them a call for any of your AC, heating, and water heater needs!
Great personal service. As a real estate professional I always recommend this company to all my company because they are so reliable and always available to take care of any emergency.
I’m a single mom and a homeowner in concord and needed to install a new heating unit. I made several calls and came up with this company on google. The technician was very professional, installed the unit quickly, they were available right away and left no mess when the job was done. I highly recommend this company!
I want to thank AC Heating and Cooling Service for taking care of my furnace issue. It is greatly appreciated and your technician Jose was excellent. He quickly figured out the problem and quickly resolved it. Thanks again for providing great customer service. Regards, Audrey
Omg, this business is the best. I called on the hottest day of the year with a broken AC and they came out right away and fixed it immediately. Fast and efficient and great customer service. I called other companies today and the soonest I could get in was Tuesday and this company called his technician to see if he could come out sooner than the original window today between 3:30 &5:30 and he called back and said he could be here in 20 minutes. It is 2:45 now and everything is fixed and I originally called them at 1:30 today. Amazing. So good. So happy! And they had the cheapest service charge cimpared to the other guys who ciuln't even come out. This company is fantastic.
I got the top of the line unit for the best price, and the guys are fast! I ate lunch and they were done. Thanks guys you saved me.
Family-owned business. Nice honest people.
the only company that charges $65 to look at the furnace. The estimate was double of any other company. Very dishonest tired to sell me a furnace that did not need replacing.
installed $ 8.00 capacitor to the old A/C Condensor and charged $375/- in maximum 10 minutes. I consider it a Highway Robbery. Anyhow, the a/c started cooling. The trick is $65/- Service Charge to get you hooked to come.
Our technician, Martin Solano was very pleasant and knowledgeable . He found the problem right away and had the part we needed on his truck. The whole job took only about 15 mins. We're much cooler now! We would definitely recommend AC Heating and Cooling . Thank you Martin
REALLY OVER PRICE!!!! This guy MARTIN S..... a technician from this company charged us $1000,00 dollars for the replacement of a single icm282a furnace control unit of our heater.. which is only $ 136,00 dollars in the store... I strongly suggest be careful with this guys.. they will eat you with the crazy price....
I called for my heating furnace, guy replace the electric ignitor, which took about 15 minutes. He then charged me $228.00 for the ignitor (afterwards I researched and it was a $20.00 part) and $174 labor. If I wasn't watching him he would have charge me even more and said it was the main board... which he tried to do, but I told him I didn't think that was it and to check the ignitor. I'm no idiot thankfully... if I was less informed I am sure he would have price gouged me for even more. DO NOT USE THESE GUYS for your repair work... go to the next one. They were not very customer oriented... no wonder they were available same day.