Reviews (100)
Service Champions is the best company ive delt with in my 55 years. Just recently they did a srevice at my home. The tec that came to my home should be comended for his attentive attitude. Austin ask if m wife had breathing problems & ended. up selling us an air scrubber. my wife has already seen improvement in the way she feels. The next service I have ill request that Austin returns to take care of business. He is a real aset to Service Champions & should be commended for his caring attitude. Ed
Supervisor David just came to double check things for us and I must say he was so nice and professional. I also would like to say that Gary (who sent him out) was an huge help! The ac is now working and we couldn’t say how much this has helped our family. Thank you so much! We will continue to have service champions work on our ac.
Very professional and respectful I definitely I recommend it 👍
First, we want Jonathan to do our service every year from now on--he was most courteous, respectful, and professional! Second, I hope you know that setting customer expectations accurately is EXTREMELY IMPORTANT. So, please modify your notification procedures to include the City from which your technician will be driving when you email to tell us he is on his way. Through no fault of his own, Jonathan showed up here only in the last 5 minutes before our 12PM-3PM appointment window was closing. Please never tell me he is on his way when he is many, many cities away, in traffic, which had me waiting at the door for about two hours, while I would otherwise have been out doing yard work. If you want my continued business, I only want to be notified when he is 15 minutes or less from arriving at my home. At the very least, you could have much more reasonably set my expectations by saying he has just been released from his former service call and should be travelling toward your home soon from Hemet. Because my daughter lives in Hemet, I know the lengthy amount of time it takes to make that long, long journey. Third, you are a top quality company with excellent technicians with whom we have dealt before. Your employees are always great to deal with, dress well, and are well groomed. They always act professionally, put a mat at the front door, wear booties to keep from tracking debris into the house, explain what they are doing, giving me choices when options are available, etc. If you instead of sending an automated, "noreply" text to notify when the technician is in transit, alternatively have that technician phone us when he or she expects to arrive, only when they judge they are within 15 minutes away, that would work far better to reasonably set customer expectations to avoid extreme anger when the technician finally does arrive. I respect that you invited my feedback because you, like I, believe in continuous improvement. Thank you for allowing my feedba
very knowledgeable, went above and beyond, worked hard all day, Did a fantastic job. Very pleased
I am happy to say we choose Service Champion for any issues that comes up with the house heating and Air issues with plumbing For the pass 2 pluses years, they been also performing pre seasonal inspections and getting our system ready for summer or winter. We're super happy . Great service, professional techs, very nice support system for appointments and reminders. Thank you Champion services .
As always Service Champions has Always proformed an Outstanding Service. My wife and I are very satisfiefed with all they have done at our home. Thank you Service Champions! Not to mention just the Techs, but whenever we call we get expert service from those answering the phones, Thank you !!! Lorrie & Hank
It's always a pleasure working with the folks at Service Champions. Thank you for this thorough and detailed plumbing and water heater inspection.
Had new A/C & Heating unit installed 3 years ago, since then had service maintenance on both units with their Maintenance Value Program (MVP) I can't stated enough how great the technicians & office help are professional & knowledgeable. I just wish they are also performed plumbing I would hire them immediately.
Plumber was very nice, informative, on time I was very happy with the job
We have been using Service Champions for many, many years. Absolutely love every technician we've ever had. They are professional, attentive & make sure to complete the job in full. Would never use anyone else. Thank you Service Champions!
Showed up on time. Personable. Had a concern for getting the job done right. Left work area clean. I feel I got quality work for the right price. Hopefully this company will continue to provide great service at a good price (Which is why I changed after being with another provider for many years).
Technician was very professional and knowledgeable. This technician was clean and complete.
Very happy with the service I received. The Tech Christian was very knowledgeable and did a great job of explaining to me the service and the condition of my AC unit. I feel very confident that I would call them again when needed for any additional services.
The agent made a good through review of our plumbing and made good recommendations.
Very knowledgeable employees, they explain alot about what they are doing and if there are any problems with your system
They also replaced my hvac system a few years ago. The installers and service tech. are great. Knowledgeable, professional and friendly.
The technician assigned to my appointment called me to let me know he was on the way. He showed up ready to go to work. The maintenance was routine as we had the system installed two years ago. He was professional went thru every step he took and what he saw and what he did to the system. Thank you
Courteous and professional. They wear shoe mitts within me asking. Always friendly.
Leandro and Ryan were extremely professional and they took care of us. Huge shout out to those techs for going the extra mile for us. I had never used Service Champions but they earned a customer with the service we received. Thank you!