Reviews (100)
Gilmore remains my go-to for central heating and air service and repair. From top to bottom, I experienced friendly, knowledgeable service. Bonnie was the call-taker; she was very patient and helpful. I could tell she was having a rough day dealing with unruly customers before me, yet she didn’t let that affect the way she communicated and tended to my needs. Shane was the serviceman, who responded to my home. He diagnosed the problem within minutes, fixed it within minutes, and took another extra minute to function test the system and perform quick maintenance. I write this like it’s extraordinary, but this is normal for Gilmore and has been consistently for years. The BEST!
Gilmore gave me an estimate for a plumbing repair of $1700. I was astounded at the high cost. I had Conforti Plumbing come out and give me an estimate and they are doing EXACTLY the same repair for $500!!!!! Goes to show that some businesses are out for themselves, and other businesses are there to give customers a FAIR VALUE.
Todd todd did a good job today quick and easy.
The excellent timely customer service on the administrative and on-site crew members. Rebecca, the team lead was VERY professional and knowledgeable getting a WHOLE HVAC system replaced, went “above-and-beyond” making sure everything was done to our family’s satisfaction. Blake our service advisor was also exceptionally knowledgeable. Must recognize Israel, Robert, and Victor, as well! ⭐️⭐️⭐️⭐️😬
Always great service from Gilmore. I'm a customer for life.
I placed a service call for a malfunctioning whole house air conditioning system. The customer support taking the first call was extraordinary! Very patient with my explanations, helpful and understanding. I believe it was either Becky or Bonnie, sorry, and I am not sure whether I remember the name correctly. The notifications before the technician arrival were very helpful to position ourselves accordingly. The technician Carson Fox responding to the service call was very professional, knowledgeable and polite. He explained everything as he went along with the process. He worked taking safety as the priority number one! We are now set for any upcoming heatwave. We thank you Gilmore team for your excellence! 😊
Thank you Gilmore, I highly recommend this business. the technician Ahmad Ahmadi took time to explain what my air conditioner needed and why it was not working properly. Thank you for fixing it.
Ed and his helper were easy to talk to and helped us understand the new wall mounted water heater. While there is still some work to do to finish the work, we are very pleased with the installation so far. We hope to see the men again this Friday (6/9) and have everything ready for the city/county inspector.
The latest technician was on time and I felt confident with his work. We have used Gilmore for many years, and have always appreciated the promptness, professionalism and competence of each of the technicians. We will continue to use them for their services.
Took care of a toilet that already had 2 different people look at. Fixed it no fuss, no muss. Will definitely call back.
The technician who came was polite and very helpful. He knew his busines and made sure that I knew what he was doing and how my system was doing. He pointed out a way to improve my filter systema dnexplained the benefits to me. He was very professional.
Carlos was not only very professional but easy to talk and work with. checking not only the air conditioner but heater to make sure our summer was smooth and cool. I only want to deal with companies that i feel trustworthy and competent in the job that i need done. Gilmore has it all!!!
Gilmore replaced our HVAC with no hassles. It was a difficult job, but their team was efficient and very experienced. Thank you, Gilmore!
Your technicians were great. Courteous and very upfront about the options you have. Very professional too.
We had a routine check up. Very professional and on time. We are very happy with the visit.
Our serviceman was Cory, he was punctual, professional, and knowledgeable. He was pleasant to talk to and he took his time to answer our questions. Thank you.
They were very great and honest about what did need or didn’t need to be replaced! And fixed it on the spot very quickly and very well! I didn’t even know they did plumbing I have been a long time AC heater member and I am happy to hear. I have another service with the team I can trust.
Very thorough! Shared the data and photos from the inspection in a clear and concise way. Very pleased and will definitely recommend!
Christopher was prompt, professional, and efficient. The new water heater works great, and was installed very well. He left the area clean and tidy. Definitely recommend!
Both technicians that came yesterday were very courteous, thorough, and gave good advice for maintaining the systems. They were also clean and friendly. The phone customer service is always great as well. Gillmore’s customer service is exemplary and we are very pleased with their service!