Reviews (100)
I asked at Church if anyone knew a plumber that wouldn't gouge us. One of the staff said the church used Mason Pro Services and they were reliable and trustworthy and reasonable.(of utmost importance). When I called, the person answering the phone was empathetic, polite, and asked if I would be at home today as he could send a plumber out within a couple of hours! The person who came was MIke and he was great. He explained what he would do and exactly how much it would cost. When the first problem was solved, a second arose. Once again Mike explained what he would do and the cost. This time the problem(s) were totally solved and my wife and I were happy campers. I think Mike should get a raise and I without reservation do recommend Mason Pro Services.
Mason Pro Services is one of the very best companies operating in the Phoenix Metro area. I've used them for AC (four new Trains over the years -- all excellent; electrical and plumbing. They are honest, reliable, professional and top notch. Unreservedly recommended.
Cristian Mendez was a wonderful person to work with. He’s very knowledgeable very kind and professional. I would definitely reach out in the future to Mason services and request Christian for future projects. Catalina
Fast, professional, and Christian was awesome.
I highly recommend Mason Pro Services. I needed a 220v outlet put in. They were flexible with my schedule and accommodated me the same day. Christian, the electrician, did the work perfectly. Thank you!
Great company, on time, fair pricing and informative tech. Would definitely recommend!
I am happy with my experience with Mason Pros. I called a few companies before booking and chose them because they weren’t pushing an annual plan. My technician, Michael, was so helpful and nice. No scare tactics; just professional. I would recommend Mason Pros and Michael to friends.
Our tech was very professional. I feel he did a thorough job as far as the maintenance he performed on our unit. He let us know that our unit is old (14yrs) and soon it will need to be replaced. Of course it wasn't anything we wanted to hear but knew it was happening. So I have agreed to sit down with somebody and figure out what our options are going to be. I have not yet made the appointment but I'm going to and then I can do the review for the rest of this. So far I'm very happy. Thank you, Mason
From start to finish and even after excellent communication, quality work and top notch work ethic…would highly recommend for any electrical needs!
Experience was good. First time using Mason. Will use them again. Jim, the tech, was knowledgeable and congenial.
We had an unusual plumbing issue and called David from Mason Services to get a second opinion. He assessed the problem, made recommendations and was quite knowledgeable on the subject. We will definitely call him back when this needs to be fixed and for any other problems that arise.
4/2021 - Mason installed this ac heat pump unit. This was the final warrantee maintenance check, and the unit is working fine. Techs are good workers and keep a clean work area. Hope it continues to work could be a hot summer. Had some l t.cine voltage problems and Jim Emmons troubleshot the issues to an electrical supply box near air handler. Richard there too, and they did a good job on an intermittent problem. Hope it fixes these issues! Unit running good now, great job!~!!! 4/2023 - Jim Emmons fixxed the error code we had! Machine is running well again, 5 star service!!!!!!!!
Mike installed an electrical circuit from the main panel to our level II Tesla charger in the garage. From initial quote through final installation Mike and team were courteous, professional and responsive. Very clean and neat installation.
I shopped around for a EV charger install. Mason actually came out and explained everything and was able to install it timely. They killed it!! Kiddos!
Jim came out today to do our yearly inspection before it gets warm out. He was absolutely fabulous. Very knowledgeable, respectful, and kind. He answered all of our questions and concerns. I 100% recommend Mason Pro Services!
Best experience I ever had with an electrician. Great job, highly professional.
My malfunctioning water heater was diagnosed and a replacement installed in a matter of hours. The plumber explained things clearly. I'm happy.
Located and repaired slab leak. Excellent job! Great customer service!
John had identified our electrical problem and had it in perfect working condition in 20 minutes! This was something 2 previous electricians could not figure out!
The technician was extremely professional in both attitude and knowledge. This instance is why we have retained Mason's as our plumbing source for many years. Mason's comes through when they are needed with courtesy and professionalism.