Reviews (100)
Each time they came out they found something wrong with my unit. It is only 5 years old! They told me I needed to replace a part that wouldn't be adaptable to the 220 voltage coming into the unit. That was a good charge. Sold me on the gold club saying I would move to top of list if I needed service. THAT didn't happen. Pay them $16.99 monthly for this Gold Club. Each time a tech would come out, they would find something wrong and tell me it needed to be replaced. I finally got tired of being taken advantage of and canceled ALL services from this company today. I do not trust them.
Once the Tech Sam got here he was very professional and friendly. He was able to target the issue quickly and the price was very reasonable. I would definitely recommend him again.
I had both of my air conditioning units and furnaces replaced by Climate Pro this month. Spencer came out and did the evaluation. Thanks to his expert knowledge he found many problems with the original installation of the duct work and air returns. After living in this home for almost 20 years, I finally have a balanced system and a cool master bedroom that is on the south, west and east exposure. I thought I was going to have to replace my windows in that room as well, but I don't. And even better, I didn't have to have new outlets put in, or replace any duct work except for the return air ducts which had been too small for even the original units. Thank you Spencer and Climate Pro. July 7. 2023..today Richard and Andy came out to fix a noise problem with the compressor of one of my new units. When the house was built years ago the original HVAC company put the pipes in the wall of my front bedroom and both units are right outside this room. It has always been noisy but the new unit vibration was even louder. Richard tried several different things before finding the solution to my problem. He and Andy worked for several hours in this hot weather until I was happy with the results. He explained what he was going to try and what the result could be as he went along. He checked the noise level outside and inside the house and asked if I had any questions for him more than once. Thank you Climate Pro for being responsive to my needs and thank you Richard and Andy for working until the issue was resolved.
Paul did an amazing job taking care of us and taking the time to explain everything.
Climate Pros have been great to work with. The technicians have been friendly, knowledgeable and honest. Recommend them to family and friends
This is the HVAC company you want! The customer service is just way better than others. It's important that they get rewarded because good customer service is hard hard work, and they do it right.
Have had climate pro has my ac company for over 10 years and quite happy with them . Thanks Dan and Erica
Took a little longer 5han I wanted they did communicate very well. Tech was very competent.
Professional,kind and thoughtful, Richard and Chris for working with us and installing our new unit
James was absolutely amazing. His professionalism went above and beyond any expectations I could of ever imagined. He was extremely personable and Climate Pro LLC should be extremely happy that they have someone like him working for them. As long as James is around, Climate Pro has a customer for life.
Craig was great. Appreciate him getting us done before end of night so we could sleep.
They were super responsive and great attitude. Craig helped me the first time when my AC went down and needed to be fully replaced. Same great service
Chris was great to work with. Professional. Knowledgeable. Great customer service. Will do business with Climate Pro again!
Spencer was absolutely fantastic. He communicated his timeline/ explained the work/ and fixed my air conditioner. He was respectful, professional, thorough, and efficient. Highly recommend
Spencer was fantastic. In dact all of the Climate Pro techs gave been great. But Spencer went above and beyond. We're glad to have your team helping us in difficult situations.
Amazing service, the technician was knowledgeable and very user friendly to accommodate every need as cost effective as possible as possible. What more can you ask for!
Joe P. was very professional and thorough. Kept us in the loop through the entire inspection. Every AC company should have a Joe on their team!
HVAC did a great job every time they come out always take care of me and my home
James was very friendly and prompt. He explained what was going on and was very understanding of the situation in my home. He was patient with the questions I had as well as the questions from my children, and he is very polite.
Spencer and Jonathan were at our home to adjust air flow and AC check. LOVE the work they did to keep our home cool - professional, efficient, and friendly. Can't imagine working with another AC company .... Climate Pro is THE best!