Reviews (37)
Jonathan was great! Very professional! Got my air back on in no time. A huge thank you to Jonathan and to Spencer for such quick response!
This Company installed the HVAC in my new home and I'm contractong them for the maintenance of the system.
The service guy was very knowledgeable, and professional. Got us taken care of and up and running in less than an hour! Definitely recommend.
Prompt service and very friendly and professional service tech!! Tech very knowledgeable about the unit and it’s functions! Highly recommend!!
This was an HVAC maintenance service call. I was very happy with Johnathan Dake, he immediately spotted a problem 3 previous service technicians had missed from other companies. I find Durham Service Company highly competent and reasonably priced. They are the company I will go to for all my HVAC needs.
Once again Durham comes through. Timely service, quality workmanship and true value. They are my go to company for all of my A/C needs.
Heat pump repair. very professional, thorough, explained what he was doing, completely solved problem
Durham Service Company is simply a wonderful company to work with and the results for us have been nothing but great. Three years ago they piped the house for natural gas, hooking up our fireplace, kitchen range and laundry dryer but also preparing us for the future by installing additional bibs for HVAC and water heater. Finally this summer, after a $475 HSV Utility bill, we realized it was probably time for our 20-year-old HVAC system to go. Based on the great job the did the first time, we called Durham again to install a new HVAC system with gas heat and updated (more efficient) AC. They had us at 10 year financing to complement the 10 year York warranty. After Day One of the project we had AC by bedtime and at the end of Day Two it was joined by Gas Heat. We want to give multiple shout outs here - first to Keith our initial poInt of contact and guide both times (Sales Guy just doesn't do him justice) and then to Ryan with his great team including Phillip, Alex and Spencer. The obvious care they took to do it right and make sure before they left that we were happy and understood exactly how to control the new system was much noted and appreciated. They left the place cleaner than they found it and then the next day filed all the necessary paperwork with HSV Utilities to get us the special rebate for conversion to gas heat. That's certainly our idea of Customer Service. You will never regret choosing Durham Service Company. Raises and Bonuses all around! 'Nuff said. CB
Great work by super neat well spoken employees who always know what they are doing. On time and serviced two HVAC’s to get ready for the cold months. No problems found! Always good news!
Central Air and Heat Repair. Called over the weekend and let the answering service I did not need anyone to come out until after the weekend. Someone called me back that day from the company saying someone would call me on Monday. First thing Monday, I received a call and the technician was out at my house at 0830 for a quick and professional repair.
Joe with Durham Service was very helpful and professional. He got my AC unit up and running again in no time and gave me a lot of great advice on how to keep my AC unit running well. Absolutely will call them again if I need more services done. Thanks.
This is the second time we have used Durham Heating and Cooling and we could not be more pleased. They were honest and told us of a repair we could make to our HVAC as opposed to replacing the whole unit. (We did replace to upgrade to an inverter system) Ryan, Phillip and Chris came and did the installation. They we professional, friendly, informative and kept me updated along the way. The system runs great. This is just a superior company to work with!
I have a geothermal heating and cooling system in my home and have depended on this company to keep it in good working order for a number of years. Johnathan never fails to solve my problem and find a solution, Ryan was here today to replace a pump in the well and it was obvious he was comfortable with the details of the geo system. Spencer is responsive and seems to work miracles with the scheduling and service. I am most satisfied with the work from this group.
Great service!
HVAC and Gas Service. Excellent work!
They have been our heating and air conditioning company for over 25 years. We trust them, and that is hard to find. We will never use anyone else.
Great tech , Ryan - very very professional & knowledge able - came on time with a very positive attitude - explained all detail. Found a very dangerous broken gas leak valve to one unit & will replace this week Highly recommend Durham heating & cooling
These guys are awesome! Responsive, on time, and very professional. I'll never use any other AC service company. Technician Johnathan was especially helpful in assesing or problem and helping us out. Highly recommend for any of your AC needs.
Great company. They have serviced our Trane system for a couple years now.
They were on time and did the job in a timely manner.