Reviews (100)
Surprising great price and same day delivery. Not what I expected.
Store is clean and well organized. All team members are knowledgeable and ready to help when needed.
Great store to shop at. Always clean, organized and extremely friendly staff. Absolute remarkable shopping experience
Great service, have great helpful Manger
Northern Tool sells really amazing products!!
Very knowledgeable floor staff. Clean, well organized store.
I bout the Northern brand 3200 psi power washer just under 2 years ago at the Northern Store on I-65 and it worked fine until I couldn't start because I could not pull the start cord. I always shut the fuel.valve and let the carburetor bowl run empty. But I still pulled the spark plug to make sure it wasn't hydro-locked and it wasn't. It's possible that the pump was causing the issue so I took it to the store on a Tuesday morning which they confirmed was still under warranty. A week went by and I called the repair department on the next Tuesday afternoon. The reply was he can't even look at it until the following Friday. I think 10 working days to just even begin to look at the problem is way to long even for warranty work. It's not the techs fault, it's a management issue that one guy is overworked like this and doesn't have the help he needs to reduce the turnaround time to be acceptable. In my opinion it's a good motor but the pump has a reliability issue that is detailed in several You Tube videos and reviews and that it's cost effective to replace the pump instead of repairing. The part number comes back with a direct replacement from Amazon delivered in 2 days.
Good service and knowledgeable of their inventory.
The staff was very knowledgeable and friendly enough. Pick this place for specialized service and advice you can't get at the big stores.
Has all the good stuff
Good selection at a fair price. Plus it's looks like trucks love it.
Salesman helped me tremendously with my project and told me my options! Greta place to shop.
Always have what I need! Robert
Great sale prices and great service
very easy to order and great check out
Good selection and fast service
The staff was knowledgeable and they were very hospitable! They even helped carry my purchase to my vehicle. I will be back!
Gary G. Was. Very helpful this is my first visit I was impressed the store clean all employees they were helpful good store I will shop here again.
An item I wanted is on the website but when I put it in my cart it said "no longer available". Then why is it still listed?
I'm a new customer and hope it goes well. The customer service department was polite, informative, and helpful. Will use them again and recommend them.