Reviews (100)
Travis was extremely helpful. Explained everything I asked punctually. Will definitely call him back when it comes time to service my unit.
I called as soon as I saw this post. I’ve had issue with my unit for a year and the same issue confirm happen. Chase R. came in and saw the issue within 5 minutes! He then fixed everything in less than an hour. Highly recommend!
I was able to get a tech out the same day- Chris was on time, very professional and respectful of coming in and out of the house, and did a great job! I highly recommend Thomas HVAC!
Our AC unit stopped cooling on one of the hottest days of the year. They were able to work us in (on a Saturday no less) for a service call. The technician (Chris) was nice & very knowledgeable. He quickly diagnosed and fixed the problem (bad capacitor). I felt they were very reasonable and honest. I was very pleased with my experience and highly recommend them.
Thomas HVAC was on time and did the job we were told they would do. Also told us that the water pressure to out home was too high, and that could cause a problem. They recommended we call a plumber. We did and the pressure was adjusted. Great advice from Thomas HVAC.
James Clements, my technician, very quickly diagnosed several issues and identified necessary repair parts. My warranty and service account with Thomas HVAC has been a life saver. I was very pleased with the speed, skill, knowledge, and professionalism of James. I’m genuinely thankful I chose Thomas HVAC as my HVAC company.
My technician Thomas was extremely professional and thorough. He explained everything to me, did a very detailed check of my AC system. He provided solutions and gave me an estimate. I highly recommend this company for all you HVAC needs.
Travis was exceptional. He was very knowledgeable, efficient and honest with issues pertaining to my AC unit. I would highly recommend.
Sooo please with the technician who came and did a tune up on my unit! Very friendly! Did a thorough job! Very pleased! Will b calling again!
The technician James Clements communicated well about arrival, had a pleasant personality, provided knowledge and insight about other questions I had, and was very professional from start to finish.
Hi, my name is Joyce Terry and I wanted you to know that Robert our service technician today was awesome. He came in and looked at and fixed everything that he could upstairs and outside and explained some things that would help us be able to keep our air conditioner working properly. I wanted to to give him a good review. I think you’ve got a very good employee in Robert. Thank you.
Dustin was very thorough. He was kind. He cleaned up the insulation that fell out of the attic after he finished looking at the coil.
Robert did an excellent job on my house, he is very profesional and nice person, he repair the leak that was on my house and now I can tell the difference on my AC thank you!
Very unprofessional, drama filled and discriminatory. Thomas HVAC has a very high turnover rate. I worked there from February - June 2023 and I know for a fact I saw about 9 people come and go (not including technicians). I acquired serve anxiety during my employment there. There were numerous occasions where I was singled out and harassed about things, literally 2 months after working there someone decided to create a company policy handbook, where I was written up for things like dress code and attendance that didn’t even exist at the start of my employment. There are no training guidelines, you’re just expected to wing it. The management changes rules and procedures daily and you’re just expected to go with it. I was called out in front of other employees and yelled at, also on multiple occasions, never even received an apology.There are consequences for speaking up for yourself. This is the only company that I worked for that doesn’t have an HR department so there is nothing you can do or no one to talk to about the things taking place inside the work place. Over all there are many, many things that I went through but I just wanted to save someone else the time and energy before considering applying for this company.
We are so pleased with our service today from Thomas HVAC. Dustin was our technician and he was so kind, efficient and polite. Thank you Thomas HVAC for hiring such professionals and thank you Dustin for taking care of our family!
Awesome customer service, quick response. Accurate price estimate provided. Service Tech was knowledgeable, professional, efficient, completed repair quickly.
We have used Thomas HVAC for the last 5 years, for both maintenance of two units, and also the replacement of one of the units. They have been reliable, and dependable. This year’s technician, Travis, was very helpful and conscientious. He made sure to put on shoe covers before coming into the house. He also helped to give technical advice about how to best air condition our recently enclosed back patio. Overall good experience.
Bob was professional, friendly and courteous. I will recommend him to others in the future.
Air unit not working Called Thomas HVAC Thursday. A real person answered the phone! They scheduled an appointment for technician visit the next day early morning. The technician arrived on time, and was able to get my HVAC unit cooling again. Greatly appreciated!
Contacted them due to a leaking HVAC unit, their service tech Travis was out within a few hours and got everything taken care of quickly and professionally