Reviews (100)
Great service, will use Annette Hales Indooor Comfor Systems again. Maintenance done on 2 systems, on time, professional.
My technician was very knowledgeable and resolved my issue quickly. Been using them for over 2 years and they have always done a great job with no return visits for the same issue.
Very prompt service. Herman explained everything he was doing and answered all of my questions.
Great experience every time with Hale's! They have an honest and knowledgeable crew and their prices seem very competitive
Ronnie did a fantastic job. Very prompt and communicative. Friendly service that I will use again if the time comes. Thanks.
Great company to do business with they where prompt the service tech was very polite and knew his stuff 👌
Awesome, Tony was quick to discover the issues and inform me what was wrong and the fix needed. Thank you Tony for a job well done.
Ronnie was very thorough and informative! Great customer service and overall great guy!
As usual, a great experience with Annette Hale's Comfort Systems. They responded to an air conditioner problem and inspection with professionalism and the willingness to help in any way. Ronnie was great and very helpful. Any problem was solved any question answered. Thank you.
I was very pleased with the speed in which my annual service was scheduled and the attitude, explanations, and professional bearing of the technician. A pleased customer for 20 years.
Good communication. Polite. Seemed to do a good job on our spring HVAC maintenance.
Preston explained and demonstrated how the controls work when he was here Tuesday, I woke up Thursday morning and found the house warm . Blank screen on the thermostat. I pressed buttons as I understood the explanation. Nothing happened, nothing changed. Are there batteries in the thermostat to be changed? Flash forward: second visit. there was a broken part in the unit and wires broken in the thermostat. Preston patched up the thermostat temporarily while waiting for new part. June 22 he returned with the new part and a new thermostat. End result: A/C back working. New thermostat installed. As I have no set secheule, there was no need for a programmable thermostat. I’m happy to say I’m now the proud owner of a PhD thermostat (no insult intended toward family, friends, and other higher degrees), AKA “Push Here Dummy”. Push here for heat, push here for cool. Push here for warmer, push here for cooler I am a very satisfied customer!
We have used Indoor Comfort for many years and have always had positive experiences. I highly recommend them.
The team did a great job...as always. It is nice to have dependable HVAC services to call on.
Preston did a great job of letting us know when he was on his way, then explaining the issue after he quickly found it (capacitor). The company did a good job of getting us an appointment after I left a message. My only complaint is that I called and left a message on the emergency extension on a Saturday for our outage and I never received a response on that. Otherwise, we've used ICS multiple times and have never had an issue with their service.
I received a recorded message that the technician was on his way...He arrived at my door right on time. He was very personable and professional in performing the required system checks.
The representative was very professional and explain everything that was done and what may need to be done in the future if the issue persists in the future.
I have always had a great experience using Indoor Comfort Systems. Their work is high quality, and they are fast to respond. They were able to fix my AC in about 4 hours after it failed during the summer.
Highly recommend this business. Great group of staff that show genuine care and concern for your HVAC issue/needs. Very professional, no nonsense business. Their service/support was greatly appreciated. Make sure you ask for Tony.
Very professional and friendly service person. Always happy with the service Annette Hale Indoor Comfort Systems provides.