Reviews (2)
I had an AC unit installed in 2011 with 12 years parts and labor (Labor was extra payment). When we need his (David Fuller) service, he would not return my call (Intentionally) for a week now. He initially did answer my call but he has not called me back since he learnt that I bought labor warranty. You make your own judgement.
I had a terrific experience with All American Comfort Consultants. I was having an issue with our 10 year old A/C, it kept shutting off randomly during the day. One Hour Heating and Cooling came out and told me I needed to spend thousands of dollars and replace my entire system. Durham Heating and Air came out, and although they were helpful they still didn't fix our problem and I had to pay for 3 service visits over the course of a little over a month. Then I did what I should have done to start with and called All American Comfort Consultants. Dave came out to our house and mysteriously our A/C started working again before he arrived. He examined the system and said that there was no way he could definitively say what the problem was, but he suspected it was a relay in the system and to call him if it shut off again. Since he couldn't find a problem, he said I owed him nothing. A week or two later and our AC shut off yet again, by this time it was 6:30 at night, I figured I was out of luck but I called Dave and he told me he could be at my house in about 45 minutes. He arrived on time and within 10 minutes had found the problem and it was indeed a relay. He had the replacement part with him and replaced it. Now my AC has worked perfectly ever since he fixed it. I highly recommend All American Comfort Consultants, they put customers first and strive hard to ensure you are satisfied.