Reviews (100)
They fixed the AC at my office and made my week a lot less miserable 😄
Alatec had us try a DIY fix first on our HVAC that quit cooling in case that would fix our problem. When that didn’t work, they sent experienced staff out who replaced the malfunctioning part within a couple of hours. Follow up calls verified that the unit was still working correctly. We could not have asked for better response and concern for the costs. We will be calling them back when this HVAC croaks (as they all do eventually) because we know they will give great advice and service.
I’ve been with Alatec for years and I have no complaints. I don’t think I’ve ever had to call them back a second time on the same project.
Alatec came out and serviced my HVAC system. Zach and Nick did a great job. I will do business with Alatec again!
Great company! We are first time homeowners this year. The house we are purchasing had an ac unit that needed to be replaced and gas heat. We did not like the idea of a gas heat at all. Mike was able to get us a great deal on a new unit and the best part is that we now have all electric heat and air! The new unit looks and works great. Update 2023. Had a issue with our ac and Mike sent a tech out and was able to diagnose the problem and get it fixed for us. We had a bad coil that was under warranty so only had to pay labor. Super polite and professional tech named Cliff that went above and beyond to get our ac cooling at its peak performance. Would recommend anyone looking for a company they can trust to get the job done at a very fair rate to give Alatec a call.
Great people this company is great if I have a problem they will be here in a few hrs they have value GREAT COMPANY GREAT PEOPLE THAT WOULD NEVER LEAVE THEM.
This company has some of the nicest people working for them. Everyone has been professional that I’ve dealt with throughout the years. They are timely and efficient in your repairs. They are also very upfront with what you need done with your system and any issues you may encounter going forward. I would highly recommend them if you’re in need of service.
Alatec has serviced my heating and cooling system for several years. Prompt and courteous technicians. I highly recommend them.
The technician did a excellent job. Took the time to go over the invoice and services provided. I would definitely recommend this company.
our experience with alatech was awesome we will be calling them again if we have anymore problems thank you for the great service
William always does my repair/cleaning. I actually requested him this morning and he was able to diagnose the issue. Super nice, professional and my dog loves him 🐾
We have been very happy with Alatec's service. We have had a maintenance agreement with this company for several years. They respond quickly. Their service personnel are friendly, well-trained., courteous and quick. We just renewed our annual contract with them.
We had to replace one of our heat pumps. Our service technicians, Andy and William, were friendly, courteous and professional. They were on time and installed everything in one day. We are very pleased especially since it's been a smoking hot Alabama summer!!!! Would highly recommend.
Called Mike and explained that my air went out. It was late (7:00pm) and there wasn’t anyone available at that time but he tried to help me troubleshoot. At 8:00am the next morning Mike called and sent someone (Sean) to my house to fix it and my air was back on before it even got hot for the day. They were such nice men. Mike even called later in the day to make sure I didn’t have any issues once they left. While I hope I don’t have to call them any time soon, they have a lifetime customer. So impressed.
I was in a panic when my AC went out. When I called Alatec heating and cooling they calmed me down, educated me on air cooling, and the service was quick. They took care of me and I will never use another company!
My family has used this company for over 10 years and they have been timely, helpful , responsive , and professional every time .
They responded to my call immediately and this was on the week-end. They sent a man out promptly to check out my Air Conditioner and fixed the problem. I am very impressed with this Company!
Let me just say that I wish there were more people like Mike in the world! I had an a/c unit that stopped working. He answered his phone and helped me immediately. He was responsive, professional, kind, and very knowledgeable. I will use him again in the future, without hesitation.
Great customer service and professionalism. Owner was easy to work with and the technicians were very professional and respectful when working inside and at the house.
Quick & efficient! We needed to replace our AC unit and furnace and they were available the next day with the needed equipment. We were thankful for the quick turnaround during a week of high 90s in Alabama summer! The two service people were very professional and answered all our questions. Very pleased and will continue to use Alatec for maintenance and service.