Reviews (2)
Good service Strongly recommend.
This review is long overdue. It has been a full year since my wife and I had the pleasure of meeting the Y2K team, observing them diligently carry out their work, and benefitted from the quality products and installation they provided. First off, Victor is the best contractor that I’ve worked with, of any trade or industry. I use the term “contractor” instead of “salesperson” as at no time during our interaction did I feel like Victor was trying to sell me on anything; he provided me with numerous options, all of the relevant information I could want and, while he made suggestions, he did not pressure me or direct me towards any particular product or solution. On top of that, he was friendly, engaging and ridiculously responsive. I don’t want my praise of Victor to come off as an exaggeration, because it’s not, and I don’t want to unreasonably set others’ expectations of Victor too high, but that is simply because I can’t comprehend how someone could possibly maintain the levels of responsiveness, engagement and attention that Victor provided to us throughout the process. That said, I have no doubt that Victor can meet those expectations and, when I reached out to Victor out of the blue just last week regarding our one-year check-up, Victor’s response was immediate, and he showed up the same day to perform the inspection and make tweaks to our system. As for the rest of the Y2K team, due to being quarantined and at home during the installation process, I was able to observe first-hand the diligent efforts and attention to detail that went into our HVAC project. I was told that our project was one of the most complicated the Y2K team had encountered due to the size and scope, plus the unique twists of relocating our furnace from the ground floor to the already crowded and cramped attic and running new, additional ductwork to add air conditioning to two rooms of the house which were previously cooled only by window units. Amazingly, in the span of less than t