Reviews (11)
My air conditioner went out at my house during heat wave, I called around and all company’s were at least 2 weeks out, 1 appointment didn’t show up after a 2 week prior appointment. I called Williams heating and cooling and talked to Chris, he got me an appt within 2 days only because the next day was the 4th of July. He sent a tech out named Thomas, this gentleman not only was very professional he explained everything he was doing to me, My ac went out again due to a wire ing issue on my part,, I called chris again at 8pm and he not only answered, he assured me not to worry they will fix it. he sent a tech (thomas) out that next morning at 8am, not only was Thomas on time he stayed for 3 hrs and went under my crawl space and fixed my wires at no charge. this gentleman was not only dedicated to my system until it was totally fixed, but didn’t even charge me again. I’m a 56 year old and dealt with business my whole life and was very fortunate to have Thomas come over again. My unit is running again and Thomas and chris (the owner) went way far and beyond to repair my unit. I’m a very pleased customer. I can’t say enough about how well they treated and took care of me. This is the company you need to call as customer service and employee services were outstanding. 5 stars is not enough, I give 10.
Chris is amazing, extremely responsive and helpful when we called with our HVAC issue. His technician Thomas came out on a Sunday and in a very short time had our issue diagnosed and resolved! I highly recommend Williams Heating and Cooling if you are looking for professional l, knowledgeable and above and beyond service! Thank you! 😊
These guy are awesome. Small family business where you can get someone on the phone, they show up on time, and do quality work. Highly recommended!
They installed a mini split heat pump system in my basement at the end of May. They were friendly and professional. I was impressed with their attention to detail. These guys were recommended to me by my realtor and I am so glad I called them. (They actually identified and fixed a problem with my system for the upstairs in the fall and were so good I called on them to do the install.) The system install looks clean. Everything is working beautifully. And it was even pleasant having them around during the install. They were very nice guys.
I recently had my AC unit serviced by Williams heating and cooling and I couldn’t be happier with the results. From start to finish, the entire process was smooth and professional. The technicians were prompt, knowledgeable, and courteous. They thoroughly inspected my AC unit, identified the issue quickly, and efficiently resolved it. Not only did they fix the problem, but they also provided valuable tips on maintaining optimal performance. The customer service was exceptional, with clear communication and transparency throughout. I highly recommend them for their expertise, reliability, and outstanding service. My AC unit is now running smoothly, thanks to their expertise!
They were able to adjust there schedule for me & made the experience even better.
Williams heating and cooling came out same day to fix my AC unit I was so happy cause I thought it would take longer! He was very professional and his price point was more affordable than others! I highly recommend this business! He was also very nice.
My AC unit went out and Williams heating and cooling was able to come out same day and get it up and running again! His price point was affordable and he was very professional and really nice! I would highly recommend him to anyone!
Coils were freezing over on the inside unit of my split mini. They managed to squeeze me in the next day!! I called at 4pm!! Very professional. They looked over everything! I definitely recommend and I will always use this business in the future!
They fixed my upstairs AC unit and it works great now.
Very professional and on time! Was responsive by phone and email. We had our two units maintenanced for the summer and they are running great.