Reviews (20)
BEWARE!!! My system was blowing hot air and my wife called Visalia First Air Conditioning out to make repairs. He told us that the compressor was locked and the unit was drawing high amps. He spent an hour with a water hose trying to cool down the unit. He couldn’t get it started. He told us the unit would most likely need to be replaced and since it was an older unit it would be upwards of 10 thousand dollars. Before proceeding I looked at the unit myself. 2 of the wires were burnt off the compressor terminals, I repaired the wiring and unit is running good. I called Carlos to ask how the unit was reading high amps if 2 of the wires were disconnected and why I was charged 175 dollars when he failed to fix the unit. He refused to refund my money, so my only recourse is to leave a review. This is the first negative review I have ever left before. I just don’t want others to spend money unnecessarily. Hire a real professional and steer clear of this guy!
I have used Visalia First whenever my A/C or Heater has acted up or had problems . Carlos has always responded quickly and professionally. He offers a great service at a very reasonable price . I will continue to call on Carlos and Visalia First whenever I need my units serviced.
Came out at 10pm and was able to fix our AC that same night! Reasonable pricing and knows what he is doing.
Would highly recommend them. Carlos came out the same day my AC went out.
Carlos came out on a Sunday evening to fix my a/c unit without a blink of an eye. Good guy and great service!
Carlos came out on the same evening that my AC stopped working, for a very reasonable price. He returned my call within a few minutes and arranged an appointment quickly. He was very professional, courteous, and efficient!
I had called Visalia First and left a message in need of service. Dummy me, forgetting my new homes AC is under warranty. I called them (the warranty) and set up an appointment for this evening. Visalia First tech called me back about 2 minutes later returning my original call. . I respectfully decided their service because there wasn't any need for it anymore. The gentleman walked me through some easy fixes so that I wouldn't have to wait 4 hours for my appointment. He offered to check it out anyway after his current job which was right around the corner, to see if it is an easy fix. He was beyond helpful caring and I felt like a priority.
Highly recommend Carlos great and outstanding service. Definitely will be having him do all my AC and heater maintenance and repairs. Thank you again Carlos really appreciate your help and explanation.
My A/C was making a humming noise when I got home from work and it was 88° inside. I set it to 77° when I’m away, so I knew there was a problem. I googled Visalia Air Conditioning and came across this business. I called Carlos around 6pm, he was here at 8, and by 9 he had replaced the blower motor in my unit, and was able to take my credit card on the spot. The air is blowing with a lot more force than before and the house is cooling quickly. I 100% recommend Carlos and Visalia First Heating & Air a conditioning. Thank you for the great service!
Carlos came out and had my air conditioner up and running within less than 30 minutes. He explained what he found and what worked would be needed in the future. Very pleased with his service and grateful they work on Sundays.
Carlos has worked on our unit a few times now. His response time is fast and gets the job done in a timely manner. His prices are reasonable too. I will definitely be recommending him to my family and friends.
Very professional, punctual and very knowledgeable of the problem. Had to go get the part, keep us in the loop the entire time. Very pleased with this company. Definitely will use them again.
Carlos was professional, responsive, and reasonably priced. We will be calling him again for any future AC needs.
Carlos was awesome came out for our AC going out and had it up and running in like 1 hour. Started a service plan with him
Carlos came out and had my air conditioner up and running within less than 30 minutes. He explained what he found and what worked would be needed in the future. Also gave us a good price on their annual air conditioning service. Very pleased with his service and grateful they work on Sundays. Thank you Carlos for turning a bad situation into a good experience.
Our A/C stopped working, and we called a couple air conditioning repair businesses and received no responses. We found Visalia First Heating & Air Conditioning on Google and within 20 minutes of calling, Carlos was at our house to repair our unit. He was extremely friendly, professional, and diagnosed and fixed the problem quickly and efficiently. I strongly recommend calling Visalia First Heating & Air Conditioning for anything related to heating & air conditioning needs!
Carlos came out the same day I called him and got my ac fixed in no time great fast and friendly service will use again.
Even though it was in middle of the night was very professional and was able to get us up and running. Very impressed with the overall service!
Just the best in emergency service on a Sunday. Answered phone right away and scheduled an appointment same day within a couple hours. Came out and diagnosed the problem, went back and got the part he needed, came back and repaired the furnace which would not turn on. Carlos knew what he was doing and charged a reasonable price for services rendered. Would highly recommend his company to anyone. Thank you! Great, great service.
Quick response time and a pleasure to work with. Will recommend and use again in the future.