Reviews (49)
My AC went out today at 4pm. It was 103 ° outside. I called Valliere and their on call technician, Alan was at my house at 5pm. By 5:30 it was on again but he kept working to make sure everything was working just right. He left at 6:15 and it never got over 81° in here. I was extremely relieved and happy. THIS is the way to run an amazing business!!!! I just can't say enough good things!
I will preface this review by stating that I'm a stickler for professionalism, quality service, adeptness at your profession and integrity. Valliere Air Conditioning and Heating representatives Allen and Derek presented and fulfilled each and every trait. They both were extremely informative, passionate and committed to their craft. They were also attentive and involved me in the process. They took into account all information I provided and utilized it to assess and repair our AC unit. The compressor to our unit failed over the weekend during a mini heat wave. I contacted Valliere Air Conditioning that Monday and got a call back from Allen within 30 minutes of my initial call. I provided him with the information on the unit and what I'd confirmed the issue to be. He quoted me a quote over the phone and informed me of additional cost I could incur if all the information I provided was accurate. He scheduled me for the next day and provided a window for arriving. They showed up timely with the warranted replacement part in hand. When I say these gentlemen were passionate about their profession, it was reflected in their willingness to share their knowledge. They had no problem answering the multitude of questions I posed, while they worked diligently on replacing the compressor to my unit. They were in no hurry to get to the next job. They took their time to ensure the job was completed correctly and that I understood every step of the process. What was most appreciated was the integrity in which they conducted business. There was no surprise additional cost or upselling. The price quoted over the phone was turnkey and what I was invoiced. My family and I are grateful our issue was a priority to Allen and Valliere Air Conditioning. We have small children and that was taken into consideration in scheduling. I highly recommend this company for your HVAC repair needs.
My air stop cooling at 8 pm. I call they helped me over the ph everything worked great ! They installed my ac also they were very good at getting it in they were clean about every thing , they are all very considered of us ! They aim to please ! I have been using them for at least 20 years ! They are always very prompt!! I recommend them to everyone !
Found them to be truly worthy of there expertise on my system. Repair were done promptly. thankbyou
The Valliere team really came to my rescue last night,..... a SATURDAY. The temp started rising in the house (was 96 degrees outside) and the AC had died. I called the owner, and within an hour, a well qualified technician arrived at the house. Upon his exam of the unit in the attic, he detected a wire connection where some wires had suddenly shorted and burnt up. He repaired the damage and had my unit running again in very short time. I was totally impressed by the response and performance of everyone on the Valliere team. Good show fellows.
Fantastic, quick and honest service. Thank you for getting us cooling on such short notice. We greatly appreciate it.
Very nice helped me so much money is tight Iam a widower now they live down road will use them always
My parents used them to replace a single stage 4 ton system and were so impressed by their professionalism, quality workmanship and cleanliness that when it came time to replace both my systems I gave them a call. Even though I’m in central Houston they came the same day and Steven and Allen walked me through options and we decided to reconfigure some return air ducting to improve airflow. Went with two Trane systems, a 4 ton and a 5 ton. Big job but they were done in less than 2 days including all the ductwork and cleanup. Craig himself came out and did the final walk through and balancing of the system. AC systems are not cheap and poor installation and design can mean a huge waste of money. These guys do it right.
Steven has been to our home on every occasion that we needed them. He is always professional, courteous, and keeps us informed on what he is doing and what needs to be done. They have been honest about every repair and work diligently to get the needed repair at the cost that’s right. No over charging or upselling, just honest repairs. Unfortunately our system had much needed repairs done shortly after buying our home, but it Hwy had us up and running in no time. Now our home stays cool and comfortable. Thanks guys.
Our ac went out upstairs and they came out within an hour and worked most of the day and fixed it for us. Very thorough and professional. Didn't try to sell us on things we didn't need. Would definitely recommend to anyone needing work done.
Our furnace went out after the cold spell and we had no heat. We called Valliere and a tech was sent within an hour. They were able to diagnose the issue and got the system to put out some heat. They continued to work the issue until resolved! Very professional and knowledgeable! We will be using their services again! Howard K.
I called in a fall service for my furnace with my home warranty. The company serviced both my furnaces but recommended replacement of one of them. So I called in the service request for repair and different company was sent out saying nothing was wrong with the furnace and didn't need replacement. Both companies showed me pictures and explained their reasoning. So I needed a 3rd opinion. Valliere provided me an honest opinion that allowed me to save time and money. I wasn't able to use them this time, but I certainly will if the opportunity presents itself.
These guys are the best in the business! They are always dependable, super knowledgeable, do a thorough job every time, and take excellent care of their customers. We've used them for years at my business/home and as long as they are around I will not go with anyone else. Thank you Craig for running such a top notch business and for taking great care of us for so long. It's always a pleasure working with Allan and Joseph as well, and they always go above and beyond to get us fixed up and make sure our needs are met. Always a job well done. Can't say enough nice things about them all. Great company, great guys!!
Yesterday about noon I realized my A/C wasn't cooling. I called Valliere Air. I spoke to Holland. Within an 1hr the owner himself showed up, worked his magic, pin pointed the problem and had my A/C up & running within, what seemed, minutes. I totally recommend Valliere Air conditioning as your "go to" A/C company. It's hard to find good help now a days, but if you want the best and most affordable, make Valliere Air conditioning your "go to" A/C Company. They've saved me and my family from heat strokes. They ARE the BEST!! I thank you all so much, and God Bless you!!
Allan showed up on time and was very professional, broke things down so we understood what he was talking about and was up front about everything.. we will definitely keep his number in my phone for all our needs in the future.
Been using Valliere for years very professional and cost efficient I would recommen
Great folks very knowledgeable and helpful.
Valliere came out after hours and fixed my mothers AC unit and did an amazing job. The tech was able to diagnose the system fast and their prices were very reasonable. The tech even took the time to check out my system after the repair and offered to address a few maintenance issues, Very happy that I have someone who does what they said they would do and helped us out in a pinch. Great job Valliere AC!!!
Speedy response in peak season! Efficient and friendly service technicians!
Always friendly and helpful.......very professional staff!!!!