Reviews (19)
Tough Paw was sent by my home warranty company, after another company tried to charge me for covered services and repair. They were honest and quick to fix my problem. They even updated my system without extra charge.
Very special shouts out to Samuel and Tress for coming out again to my home and getting the fix right away you guys are AMAZING
They are absolutely excellent If I could give more stars I would!!!
By far the best Air Conditioning company that I have ever used. The tech was very knowledgeable and took the time to explain what the issue was and why. No sales tactics or gimmicks just straightforward. Will definitely use again if needed. Thank you
Samuel and his team have been to my house a few times under home warranty and have always been very professional. When the time came for work outside of home warranty I called them. They were on time, honest and fair with pricing. I recommended them to my neighbor as well who will be needing a new AC system. I don’t do that unless I trust a company. If you’re needing a good HVAC contractor, consider TuffPaw.
Great job worked with us very well!
Great company! Very professional and trustworthy!
Sam has always been very accessible and quick to help. I will be using him for all of my HVAC repairs and maintenance.
Highly recommend Tuff Paws! They were prompt and helped with any need we had. You will not be disappointed with their work.
When it was 105 last summer and my Aunt's air conditioner wouldn't work, it was hard to find a company that would help her at 4pm on a Sunday. That is when Tuffpaw Air came in to save the day! Within 2 hours after I called, they were on site and beginning repairs. ON A SUNDAY!! Can't find better, faster service than this company. Whether it is a new install, repairs, or just simple maintenance, Tuffpaw is the only HVAC company for me
Tuffpaw Air is an exceptional HVAC company that went above and beyond to repair my heater during a time when I desperately needed it. The technician was highly skilled, professional and was able to quickly diagnose and fix the issue, ensuring that I wouldn't freeze to death. The customer service was also top-notch, with the team keeping me informed throughout the process and providing clear explanations of the work that was being done. I highly recommend Tuffpaw Air to anyone in need of HVAC services - they are reliable, efficient and truly care about their customers.
Samuel was on time, fast, and fixed my furnace within 24 hrs. I had Tuffpaw air come to perform a routine maintenance where we found out one of the two heat packs were bad and no longer working. Samuel got the part and was back within 24 hrs to install. Problem solved!!!! My heat has never been this warm since I’ve bought my home a year ago . Would HIGHLY recommend Samuel and Tuffpaw air. I will be having them tune my A/C this spring. A+++++++
Review: I"m not even sure where to start... My first experience with Tuffpaw Air was AWESOME! I made a request with Landmark (Home Warranty Co) on Monday morning and by monday afternoon, I was on Tuffpaw schedule for Tuesday. My appointment was confirmed via text for 1-3 on Tuesday. I received a phone call from Samuel (owner) at 11:15 to say that he had finished early on the appointment before me and asked if he could come early. Samuel asked me to describe what was going on and he immediately knew what to do. He determined that our capacitor wasn't working and he replaced it with one he had on the truck. Fired up right away and has been working well ever since! I highly recommend Tuffpaw and will be using them again for sure! Thank you Samuel!!
Samuel was amazing he went above and beyond what his job description was. Can't say enough good things about him highly recommend.
TuffPaw was the technician picked by our home warranty company. Our technician was extremely professional, informative, and helpful to understand the problem and fix. I highly recommend them.
Tuffpaw provides excellent service every time they come service our rental homes. This company Is our go-to for all hours of the day.
Just a few hours from the time I call until Samuel arrived to work on our HVAC. He called before he arrived and was on time. He quickly resolved my problem and was patient with all of my silly questions. I couldn’t recommend them enough.
Very efficient company! Came out within hours of calling and the owner was very informative and very polite. He also made the repairs quickly! Thank you!
They were fast and professional. Very reliable service. Very friendly and kind.