Reviews (18)
"I had the pleasure of receiving outstanding customer service from Nolan. He went above and beyond to address and resolve my issue promptly and efficiently. From the moment I approached him with my concern, Nolan demonstrated exceptional professionalism and expertise. He listened attentively, assessed the situation with precision, and swiftly implemented the necessary steps to fix the problem. His friendly demeanor and willingness to assist made the entire experience pleasant and stress-free. I felt confident and reassured throughout the process, knowing that I was in capable hands.His patience and ability to communicate complex concepts in a simple and accessible manner were greatly appreciated. I was thoroughly impressed by Nolan's professionalism, technical proficiency, and overall customer-oriented approach. He is a valuable asset to the company, and his dedication to delivering exceptional service should be commended. When I find myself in need of this service in the future, I will undoubtedly seek out Nolan's assistance. I highly recommend him to anyone who wants their concerns handled efficiently and with utmost care. Thank you, Nolan, for your exemplary customer service. It was a pleasure working with you!"
Needed AC repair ASAP. Responded quickly, made same day appointment, reasonable price. Highly recommend.
Tru Air was fast, professional, and did high quality work at a reasonable price. The team was very responsive throughout the quoting and installation process. Highly recommended!
I think the best adjective to describe Dave and TruAir is "relentless"! We have had issues with our heat pump/air handling system since we purchased our home (from lying, deceitful previous owners and incompetent home inspectors and realtors). We have called at least 6 different companies over the past 2 years...3 of which never called us back, 2 did some work but then ghosted us when they could not figure out the issues and finally the one who stuck with us and got us the service we needed which is TruAir. Okay, we ended up needing a new heat pump and air handling system, and they are not inexpensive, but it was needed. Dave and TruAir tried everything possible to avoid selling us both system. They put a lot of time and effort into solutions and pretty much were the only ones to keep trying until a solution was found. I highly recommend Dave and his team at TruAir. We now have a system that works, works the way it is supposed to and the confidence that if something goes wrong he have someone that will do everything it takes to get it back running.
Our heating system conked-out after a snow storm and we were freezing, huddled around some space heaters and under the electric blanket. I called Dave at Tru Air and he came out to the house in hours. He ordered a new motor and installed it the next morning and magic, our heater worked like new. Dave is really nice, easy to talk to and incredibly experienced. He is the owner of the Tru Air business and super busy but he tries to get to each and every customer as quickly as possible. Thank you Dave, when we have to replace our heating system we know who we will call.
I don't usually write public reviews of services that I use, but I absolutely need to praise Tru Air Heating and Cooling (specifically Dave) for their promptness, professionalism and excellence. They responded to a failed furnace call in the middle of the snowy and icy weather of late February 2023 (outside temp in mid-20s), and came to our house quickly, despite being so busy. He was efficient, straightforward, courteous and professional. The issue was fixed and heating was restored to our house. Would give more than 5 starts.
I called and Dave was able to come out within a few hours. He was able to quickly figure out the issue and fix it right then. He was professional and patient. We will be recommending this business to everyone. Thank you!
Thank you Dave for your help! You quickly identified the issue and just as quickly fixed it. We will definitely be reaching out to you for future projects and will recommend you to our friends and family!
Dave's team came out to install a new furnace, AC, air purifier, and smart thermostat. They were very professional and got the job done on time. The new systems all look great and are working as expected. I will be calling them for any future HVAC needs I have. Thanks, Anthony
Tru Air was a great experience. They were friendly along with being very professional. They got the job done quickly, and were there to answer any questions I had. I would recommend Tru Air to anyone looking for their heating and cooling services. I rate them #1 in their business!!
Dave and Bryan are amazing!
The winter storm blew over a tree that ripped my power wires off our house just as the ice storm moved in on us all. Come to find out, the power surge blew the transformer on my furnace leaving us in a 40 degree house for 48 hours with no HVAC shops available. Then, on Christmas Eve, TruAir came to our rescue with the part—a Christmas miracle! If I ever I need my furnace or air conditioner repaired, I am immediately calling TruAir!!!
Dave communicated well when making an appointment and showed up on time. He patiently explained and demonstrated possible issues with my aged furnace. I will definitely call him for future service needs.
Very responsive and professional Had a furnace replaced at a competitive price, and timely install.
Dave came out just a few hours after I called, on a Sunday! Wished I had Him come out last year, the Heating system would have worked better all last year too. He is the owner and works as hard as only a Business Owner would. When my 16 yr old Furnace needs replacement, I’ll be calling Dave to put in a New one.
Fast, efficient and responsive. The quality of the their workmanship was excellent and they went above and beyond the installation by repairing or replacing ducting that was poorly constructed or poorly installed by the original home builder. They did a fantastic job.
Dave was great to work with! Came out next day to service our furnace.....cleaned, diagnosed, repaired a minor issue in less than an hour. He already had all the parts so was able to complete the job on the spot. Very fair pricing and he quoted flat rate up front for the service/cleaning and repair (no hidden fees or hourly charges). Will definitely use Tru Air again!
Work done: installed/added a new a/c to my home , upgraded air filter, installed new thermostat. I'm a new home owner and I found them to be reasonably priced (no hidden or added fees), responsive, and also connected me with a great electrician who I hired to complete other work on my home. Dave (the owner) was very easy to work with, local, and responsive via email, text or call. Will hire again in the future.