Reviews (62)
Awesome service, reasonable pricing. Super nice people - highly recommend
Jason has done excellent service for me before. He arrived on time, identified and fixed the problem right away, very professional. I would highly recommend Jason at Transparent Air for any HVAC work you need.
Jason K. was great to work with. We appreciated his insight on other ways to keep our AC unit and attic in tip-top shape. We will use them again.
Jason is great, hard working owner. Very knowledgeable and experienced. Highly recommend
Jason was amazing! Came on time and had an amazing attitude to fix our AC problems. Even gave us tips on how can improve and avoid any ac problems in the future. Will definitely be using them again!
WONDERFUL experience with this company!! They were able to identify and fix the problem I was having with my AC immediately. So glad I came across Transparent Air.
Jason was Awesome! He was very engage in explaining the entire process- of resolving the issue with my AC unit. Great Customer Service!
Jason the owner was very unprofessional!! He’s technician arrived at my home 2 hours late and demanded that I pay $75 service when it was already paid directly to my home warranty company. When I explained this to Jason… he immediately started raising his voice and refused to stay on the line while I called the warranty company on 3-way and stated that if I didn’t pay his guy was going to leave! This was very weird!! Why wouldn’t he want to get confirmation of payment!! Companies contracted by home warranty providers are NEVER suppose to request an additional service charge directly from the customer! Jason should consider hiring someone in customer service to communicate with customers! I wouldn’t recommend this company!!!👎🏾
Transparent Air was who was assigned to our home warrantee claim for our A/C not blowing cold. Jason sent me a text promptly and was very responsive to my questions throughout the whole process. He diagnosed our problem very quickly and kept us in the loop about the possibilities for our claim being fully approved or not. The installers were early on the day the install was scheduled, and got the job done. I would definitely use them again.
I had the most amazing experience with this company. He was on time, kind, clean, thoughtful, did things that needed done, but we’re well outside of the scope of the appointment. He really went above and beyond to make everything work and to make it work well. I am floored and super impressed with his company! I could not possibly be more thankful for his help today.
Jason was quick and efficient. He did a great job of explaining what was need and why. He also provided before and after pictures.
Called ahead to inform he was running early. Quick repair, in and put. Very professional and explained his work well. Very pleased!
Service as part of Solar installation prep. Jason also installed surge protector after hearing my concerns about previous AC repair issues. He was very thorough and explained process as well answering all my questions. Very positive experience!
He was professional, courteous & neat. He explained the work he was going to do & provided pictures of completed work.
I hired Transparent Air to retrofit my home from gas to electric. They removed my old gas water heater, gas furnace, and outside condenser. They replaced it with an electric two-stage heat-pump AC. Finally, they installed a 18kW electric tankless water heater. They capped the gas lines, and pulled new 240V wires to support my new appliances. I am going to list all the positives, and there is a lot: 1. quoted price was very competitive, 2. I paid exactly what they quoted, despite encountering some installation issues, 3. they were punctual (none of those horrible 9a-5p arrival times), 4. installers were skilled (when work was finished, they turned the machines on, and everything worked the first time), 5. they worked with me on custom requests without hesitation. Now the negatives: ...cricket sounds... :-) Five stars from me!
Installed hvac fan controls in under 15 min.
I recently had an HVAC issue at my home in Dallas, and I can't say enough great things about Transparent Air. From the moment I contacted them, their professionalism, responsiveness, and genuine commitment to customer satisfaction impressed me. When I first called to explain the issue, the representative patiently listened to my concerns and scheduled an appointment with one of their skilled technicians. The technician, Jason, arrived promptly at the scheduled time and was extremely courteous and knowledgeable. He quickly diagnosed the problem, explained it in layman's terms, and provided a reasonable quote for the repair. Jason went above and beyond to ensure my HVAC system was working optimally. He not only fixed the issue but also took the time to perform some routine maintenance, which I appreciated. Throughout the entire process, he was friendly, patient, and answered all my questions. After the repair, I noticed a significant improvement in the efficiency of my HVAC system. My home has never been more comfortable, and I have Jason to thank for that! They've earned a lifelong customer in me, and I highly recommend their services to anyone in need of HVAC assistance in the Dallas area. Thank you, Jason, for your exceptional service and for going the extra mile to ensure my satisfaction. Keep up the fantastic work!
Their technician, Jason, came on time and quickly discovered that the issue was due to poor air distribution caused by a faulty damper. He gave me a good price for fixing it and got to work right away. Not only did he replace the malfunctioning damper, but he also performed some extra maintenance to optimize the system's performance. Jason was friendly and answered all my questions. Now, my home has even cooling throughout, and it's super comfortable. I'm grateful to Transparent Air for their exceptional service. If you need HVAC help in Dallas, I highly recommend them. Thanks, Transparent Air and Jason, for the amazing job!
Jason was very nice.
Jason did a good job and he was on time those are