Reviews (41)
I contacted this company to take a look at my swamp cooler. They arrived and looked at it briefly before determining the bearings were shot. They then told me the whole thing needs to be replaced (which is untrue) but they don’t provide that service, apparently their install guy no longer works there. I found myself wondering if I’d been scammed. They took the job but didn’t have the means to complete it. They don’t fix coolers or replace them? So why did they even come and look? I would never recommend this company, they didn’t even suggest options for what I should do next. This unpleasant experience cost me $89.
Mike and Conner are very nice and very knowledgeable. I had three companies come out and told me that I needed a complete new furnace and that I had carbon monoxide in the house and shut off my furnace in zero weather. Mike came out on an emergency call found no signs of carbon monoxide and found that I only needed to replace the reset button. Mike was honest did the work in a few hours and had my furnace up and running. These other companies were trying to hustle me into buying a 10k heating system. I would totally recommend Total Comfort Heating and cooling to anyone needing service. Thanks Mike
Very impressed with Total Cofort. Had an issues yesterday morning with the main furnace not turning on. Total Cofort was able to check it out today and did a full inspection of the system. They corrected the problem and expanded what was going on. Excellent customer service from the rectionist, the tech and the owner. Thank you so much for the prompt and professional service. I highly recommend Total Comfort.
Mike and Connor were amazing! Found the issue right away , but still took the time to look the whole system over on such a hot busy day. Answered every question I had in a friendly manner and gave me tons of great knowledge on my system along with how and where to look for problems. I can not say enough good things about my experience. They are now my “go to” business.
Total Comfort Heating and Cooling treated me with respect and honesty. Thank you, Total Comfort Heating and Cooling, for your excellent service and professionalism.
Our 2-year-old furnace went out on the coldest day of the year. We called and had an appointment within a few hours. The reps were prompt, honest, and professional. It only cost $124.00. Anyone could have easily scammed us. They didn't. They advised that I have the furnace cleaned and serviced every 2-3 years to avoid problems. Highly Recommended!
Had them winterize my swamp cooler. They did a great job, very professional, on time (earlier than expected which was nice), and put the cover on my cooler. Will be using them again.
5 Stars all around. I was able to call in, book an appointment and explain my situation to the front desk with ease. The receptionist helped direct and answer my questions with great detail. The receptionist also was sure to inform me on the next steps in the process for the service appointment and who I will speak to when my service appointment was booked. The process was so smooth and easy from the appointment, to the assessment, to the explanation of financial options for purchase, what more can anyone ask for ? I have not had similar experiences with other companies. This team is A1 , I had the pleasure of having their Tech Robert assigned to my service call. A True professional, he was able to explain to me what was going on with my current system, outline what my options were for moving forward with a new AC/furnace system, along with pricing and efficiency options for each of the units reviewed. Its wonderful to work with someone who cares about the quality of your purchase and is listening and answering all your questions with patience's and great explanations. Watching the install was a great experience on its own. The work received by Robert was NEAT, TIDY, CLEAN and HIGHLY IMPROVED from previous standards, I was also given a walkthrough of everything that was brought up to code and or new to the system. This guy is so awesome there was even a little mishap of some garden solar lights getting stepped on during the installation of the new unit outside but Robert went out of his way and had replaced them, unbelievable! The customer service alone was unmatched in the field and over the phone and left a lasting experience that set a standard of quality when choosing companies for my other service call needs moving forward. For that alone I would chose Total Comfort over any other local choice, even calling the suggested provider whos listed under my energy company's website was a bad decision. Before total comfort even got to my call, my attempts for tryin
I have a fairly new HVAC system, but after taking possession from a renter, AC did not come on. Made appointment & Mike called to let me know he was coming, checked out the system and found the problem very quickly. He tested to ensure proper operation, checked output temp, etc. & gave me some insight into its operation, as well as some homeowner level maintenance and upkeep advice that will help the system to perform well for a long time. I highly recommend Total Comfort- KEN
Excellent service. Reasonable pricing. Even left us some space heaters to use while repairs were made (boiler was out).
Great service and very professional. They came out and fixed a heater that wasn’t working and were polite, clean, honest and got the job done the same day. Thank you so much! You are our new ‘go to’ heating and air company.
Total Comforting Heating and Cooling is our go to place for anything involving our swamp cooler or thermostat/furnace. It is rare these days to see overwhelmingly great customer service, yet that is exactly what you get with TCHC. Robert has always taken care of us and usually it is with short notice. I can not say enough about the quality of this business. Please do yourself a favor and make an appointment today!
Great service! The technician was on-time and quickly able to identify and fix the issue with my furnace.
Been working with these guys for nearly 15 years. Highly recommended.
Both the furnace and A/C had quit working. Mike diagnosed the problems for both and quickly fixed them. Will most certainly use them again, should their service be needed and would highly recommend them to anyone needing HVAC service.
He was a great guy and very helpful but way too expensive. They had a late cancellation and we're able to squeeze me in 2 days earlier that I was originally booked for which was great and after a little tinkering he was able to find the problem but then came the price $400 to replace a switch I had to turn him down as this was way to much and after a quick search on Amazon I found the exact same part for $12 delivered the next day and was one of the simplest installs ever it took 5 minutes. Great people but not for $100/minute.
Prompt. Did a good job for me
Mike has taken care of us for a number of years. He has repaired our A/C . furnace and now our water heater. He comes every time we call and does an excellent job at a fair price. He fixes only what needs repaired. Everything he has fixed is still working. I recommend this company for all your HVAC repairs.
I've been doing business with this company for the past 18+ years and I have always been more than satisfied with their work, their professionalism, and their cost. They are always fair and Robert D and Mike D explain every detail I ask about to make sure I fully understand what they're doing and why, and how I can better take care of my appliances going forward to get the very best use and life out of them. I'm moving out of state and will truly miss having this reliable and personable company as a resource for all of my heating and cooling needs. They are the best! Thank you Total Comfort Heating and Cooling, it's been a good run!
Robert did a great job and is an awesome technician! Very professional and knows his trade. Highly recommend!