Reviews (7)
Total Care installed a new unit at our rental property. Super professional, price was reasonable, got the job done very quickly. Family owned and operated. Couldn't recommend better people to work on your AC and heating needs!
Total Care Heating and Cooling is awesome! My elderly mother recently had broken thermostat on a very cold Friday afternoon. As you might expect, my mother was frightened at the prospect of living in a very cold house with 2 cats and a dog over a long cold weekend. On her behalf, I quickly called several heating and cooling services for the possibility of them sending someone over to get her heating system working again. However, I was told that the earliest anyone could make a service call was Monday or Tuesday (after the weekend). Further more, I was told about exorbitant charges for a service call that would start the moment the service technician left his work facility traveling to her home. Of course, charges of this type are absolutely ridiculous and outrageous! When I called Total Care Heating and Cooling, the owner and proprietor (who must have an elderly mother) replied that he would be right over. (I later found out that he was working on a commercial job that he put on hold in order to respond to this emergency. This man is a true Christian!) Not only did he show up within the hour, he assessed the problem and jury rigged the broken thermostat to work temporarily until he could get to a supply house to get a new working unit that was compatible with the type of heating system my mother had. As it turned out, he had to call all around to find the only thermostat that would work and it had to be ordered and shipped overnight. When he returned the later, he installed the new unit and thoroughly checked over everything. The service that he provided was prompt and first class. The charges were very reasonable given the circumstances. I highly recommend Total Care Heating and Cooling. They are honest, caring, quick to respond, thorough and very reasonably priced. Total Care Heating and Cooling is the best!
Outstanding service, quality equipment, on schedule and on time. The technician was extremely friendly and knowledgeable. I would highly recommend him for all your heating a Collins needs.
Outstanding service. Technician arrived on time indicated, properly diagnosed and repaired air conditioning failure the first time. Technician took time out to explain full details of AC failure and repair effort required prior to making repairs. Felt fully confident in efforts of technician and was very happy of the relatively low cost to repair. Total Care Heating and Cooling has just gained a customer for life.Thank you for everything......K Jones
Mr. Kilian was prompt, affordable and knowledgeable about my system. He was thorough and cleaned up the area before he left. He is now the only company that I will trust with my equipment.
Len, the owner, is extremely knowledgeable in this industry. His service has always been with the utmost professionalism, promptness, and courtesy. I will continue to utilize his services for all of my HVAC needs.
Excellent and professional service, Len knows exactly what he's doing and fixed what other contractors couldn't.