Reviews (11)
Sam and his team are wonderful. I am not an easily satisfied person. But I trust Sam 100%. Sam helped me choose a system that qualifies for the $2000 tax credit on this new inflation reduction act tax law. They spent extra hours on the installation because of some extra work as Sam doesn’t want to cut any corners. Sam is highly skilled and experienced. He used to be a technician for a major US airline company! Sam personally makes sure everything is done correctly. I am so lucky to have Sam as my AC guy. Thank you Sam!
Truly top notch! These guys go above and beyond. Thank you, Sam!
Great company to work with. Jeff and Louis were on time and very good explaining everything tome. Would highly recommend to anyone.
Easy to make appointment. Timely, polite and got the job done!
Jeff & the guys at Thunder Bay Air Conditioning checked all the boxes of a high quality service provider! I needed work done on my A/C system and within several days of my initial call the job was completed above and beyond my expectations. Prompt, attentive quality work & honest pricing; I couldn’t have asked for more. I highly recommend Thunder Bay for any air conditioning service needs!
Duh
Very professional. Very clean. Excellent!
My mother had Thunder bay replace a complete a/c system. They did a fantastic job. Very professional and polite. They were notified late at night and they were there early morning ready to work. They even lent my mother a portable a/c to use because it was a 2 day job. Highly recommended
We had a wonderful experience. Sam arrived in an amazingly timely manner, was professional and fixed the problem. Rate was more than fair. I highly recommend this company.
Thunder Bay Air was hired by the former owner of our home to repair and replace old & damaged HVAC duct work throughout the house. They were also hired by the former owner to replace the AC unit. All of this work was done at our request as part of the addendum to the home sale. Thunder Bay Air was at our home a total of 3 times. First time they put in a new AC unit, then a new return duct under the house. Finally, they repaired two small sections of damaged metal duct work in the attic. Since their involvement and our ownership of the house, we have discovered that the new unit was not installed properly, not hurricane clamped, not properly secured to the house, and the heat element was faulty. The new duct work under the home had to be secured and clamped to the foundation, as they simply left it lying on the ground, blowing around under the house. The repairs to the duct work in the two attics had to all be torn out and completely replaced because the repair job was so poorly done, not only did it ruin the old ducts beyond further repair, but damaged our insulation so badly that the insulation also had to be removed and replaced. Furthermore, his crews left 5-6 bags of trash throughout our attic & crawl space and 4-5 under the house. When the owner of the company, Sam Beard, was confronted about the problem, and given a chance to visit our home to see the work of his crew, his response was that yes the work was "deplorable", and he would like to send the same crew to, "teach them a lesson". He also thought it would be acceptable to us that he "might get to it in 2-3 weeks". The owner, of this company, Sam Beard, does not seem to have an actual HVAC background or skills, his website touts his work as an airline mechanic! After his company ruined our HVAC system, we had 6 different companies come look at their work, all recommended that the work was so badly done and beyond any further repair. He did not seem to have a response to this, and suggested that he cou
Thunder Bay Air is the best a/c company I've dealt with since owning my home for 15 years. The staff is professional and very knowledgeable, on time, has great prices and did a great job. Other a/c companies kept trying to sell me a new system and wouldn't repair my old system. Thunder Bay saved me over $3,000 and my older system is running great!