Reviews (46)
Great people that work there. Very professional and don't try and take advantage of people. Would highly recommend them.
These guys are top notch. I have been in AC industry for decades (and work for the biggest AC Manufacturer in Dallas) and had a difficult scenario. After calling 4 dealers recommended by others, and getting four "sorry , there is no way we can fix that". Texas Air did. I asked tough questions, and he had answers. For 1/3 the total replacement cost, got a new compressor, gas, contactor, dryer, and basically outdoor unit overhaul. Runs top notch. Work was completed in 2 hours, less time than it took me to take the covers off. My old derailed Trane has years left in it, so im glad i called them. BTW, some reviews are unwarranted, and the dealers put up with a lot. Its the business. Always one that's unreasonable and resists help or wants everything free. Dennis went the extra mile. I will not call or trust anyone else. A++++
Got a quote and had a system installed almost two years ago. The quote was odd as the guy lost his phone and it took him over two hours to get it back. The quote was competitive with a couple others, but still a little high so I ask if they would throw in a year of maintenance as I had one with a prior HVAC installer. They agreed. The system was a lennox, but the components were not all great, the thermostat failed the first year. Problem was not that it failed but that the company owner did not believe me when I said it was not working. He argued with them then asked for pictures. Then when they finally sent someone, they said the thermostat failed. Calls for routine maintenance were problematic since one guy they sent wanted to charge me for them, when they should have been covered. After arguing with him and giving him the filters I had purchased to install, he charged me $100 for coming out. Another tech came out later and said it should have been covered. Now after a year and a half the system has quit. Calls to them result in no response, so a BBB complaint has been filed. But a totally new system should not fail after a year and a half. And a company that installs it should respond to calls for service on the item they installed. Suggestion: find another company if you value service, price and quality products. These guys are only interested in getting your money, not providing long term service.
Integrity is of utmost importance to me when choosing a company to a company to service my home. I have used Texas Air for a great many years now, and trust them with their work, professionalism and quality. They take care of my home as if it were theirs, and I could not be more appreciative.
I've used this company more than once. They are very thorough!
WAY OVER PRICED. THEY WANT $5800 FOR A $2900 AC SYSTEM. YOU CAN GET A NEW CONDENSER FOR $600, MAIN UNIT $800...$1400 IN PARTS...WHAT'S THE REST FOR????? ..MAKES YOU WONDER IF THEIR 46 POSITIVE REVIEWS WERE POSTED BY THEM!!! AVOID!!! SHOP ELSEWHERE!!! AVOID!!! THEY SHOULD JUST FILE BANKRUPTCY AND GET IT OVER WITH!!!! SMH!!!!
All was on point
Found this service in the val-pak. We loved their service... window time excellent. Got a service appointment fast.
It hasn’t even been 2hrs since the technician (David) has left. I could tell the difference when I walked in my home. My wife was please with the honesty, effective and the fact he wasn’t trying to sell anything we didn’t ask for. He explained the “what” and the “how” to my wife and she understood. It’s been a blessing because you really don’t know who you can trust to do decent and honest work. He didn’t persuade us on a new hVac unit. HIGHLY RECOMMENDABLE
They did an amazing job! The guy that helped us was named David , and he was friendly and professional throughout the entire job. Would recommend them to anyone.
David came out quickly (thanks to a cancellation), diagnosed the issue, replaced the bad part and I had cool air again. When the heat index is 104 that kind of service is exceptional.
AC went out over night, called at 8am fixed by 10am on a Saturday! Very Happy customer Texas Air Authorities
I had an excellent experience. Quick response from the office along with professional on-time arrival. David performed seasonal check and made suggestions without a hint of pressure and up selling. Highly recommend Texas Air Authorities based on this initial experience.
David came out on short notice on a Saturday and was a great help to our AC problems. He was quick to diagnose the problem and had the supplies on hand to fix it right there. He also gave a quick check on the rest of the AC unit as well. Was on time, professional, and extremely easy to talk to. Definitely recommend these guys.
I’m *extremely* pleased at the knowledge, professionalism, and *quality* service I experienced with Texas Air Authorities! These guys made sure I understood everything and walked me through options. They are experts and professionals. I highly recommend.
Fast, friendly service! Price was the lowest of at least 4 other companies I checked with and they came out next day.
On time on target with the cost as quoted. Provided several options for us to decide on
Technician Dave was on-time, professional and thorough with the inspection of my hvac and answered all of my questions. Would definitely hire Texas Air Authorities again!
David was great and professional. He came out to check my ac and now it’s working again and I couldn’t be happier! Definitely will use Texas air in the future if needed.
David gives Class A service. He explains what he's doing and why he has to do it, and he does a great job in a very timely manner! We really appreciate this which is why we always request him. Thank you, David!