Reviews (100)
Both plumbers were informative, knowledgeable, and professional. They were able to evaluate the issue with expert knowledge and explained the problem to me. And they fixed the problem. They were on time, courteous and precise. I will definitely use Sugar Bear plumbing in the future for any plumbing needs I may have.
Sugar Bear plumbing came by yesterday due to a plumbing emergency. The plumber (Chris Smith) was terrific. Extremely courteous, knowledgeable and competent. He diagnosed the problem within 5 minutes, secured a replacement for my hot water heater and installed as necessary. Sugar Bear will be my plumbing go to company.
Excellent prompt informed patient
The staff at Sugar Bear - Ian is very friendly and knowledgeable. He tried his best to solve our leaking issue.
Remodeled my bathroom. Very happy with the results. Loved my new bathroom. It was a bath tub to shoer only conversion. Sugar Bear was recommended by neighbor
Everyone I dealt with was friendly and knowledgeable.
Thank you Aaron, great job 👍👍👍
Aaron was amazing. Very professional and on time to dot. I had my P-Trap exploded from snaking via unit next door. I called up Sugarbear at like 1:00am and someone picked up. They got all my info and said Aaron would be here the same day at 9:00am to 11:00am the same day. It was great because Aaron called me at 9:00am exactly to let me know he was on his way followed by him getting here at exactly 15 minutes. Aaron with 9 years in the business was very nice and professional and offered me two costs for a complete replacement of all the piping or a just the P-Trap. A great experience to a worrying day. 10/10 would call again.
Our heater went out and it was cold. Turns out two parts failed so it took several days to get everything up and running but Lawrence was very responsive and easy to work with. He was very professional. I would use them again.
Chris did an excellent job repairing our bathroom toilet system. We are very happy with his service.
Ian, the technician installing my new water heater, was as efficient and courteous as one will find in the home service industry. He’s one of the reasons Sugar Bear Plumbing is highly rated.
Aaron was very professional and personable. He definitely knows his craft and was in and out quickly.
I called Sugarbear plumbing on Tuesday and they offered me service on Wednesday, but due to a conflict I had to put them off until Thursday. They were on time, clean, very well dressed and extremely polite. They repaired a faucet that I tried to repair myself and failed, and they also installed a new garbage disposal, which I believe was also leaking. There was no pressure to buy anything, and I was given an option of several replacement disposals. Ian was very polite and knowledgeable, and had everything fixed and out the door in less than two hours. I highly recommend both the company and their technician Ian, a definite 5 star company.
Lawrence is very professional and trustworthy. An awesome person who goes above and beyond for his customers
I used sugarbear twice. First with the replacement and installation of new water heater system and just recently repair of my heating system. Lawrence is very knowledgeable, on time and affordable service.
Ian is an amazing plumber who handled a lot of work in a day. He was communicative, professional, and kind!
Chris was creative in solving my plumbing issue as I have a hanging toilet and using a snake to unclog was not an option. Chris figured it out and was super professional and friendly! Thanks Chris!
Christ was very nice and thorough in figuring out the source of our clog. Also left the bathroom clean after working on our issue. Highly recommend Sugar Bear.
Ian was prompt, arrived at the designated time. He was respectful of the property and did the job incredibly well.
Great service, nice professional staff