Reviews (14)
Good quality prices and fast installation.
Outstanding service when you need it most! I ran into a problem with my furnace not working this morning. Which can be a big problem on winter days like this, especially when you have an infant and other little ones in the home. But when I called Star they were super responsive and were immediately able to come by, diagnose the problem, and resolve the issue. Really appreciate these guys!
My brother in law has used Star Heating & Air Conditioning for over 20 years and always spoke highly of the company. Our furnace went out when it was 19 degrees and we just got dumped with 8 inches of snow outside. The company I normally used for service did not answer the phone when I called them. I called Star heating thinking it might be a couple of days to get someone to come out due to the weather. They asked a few questions along with the address and told me Bob would be the service tech that should arrive between noon and 3:00 PM. The furnace is over 20 years old and the draft inducer motor failed. Bob arrived around 1:00PM. He told me what a new motor would cost and that he had a used draft inducer motor that was like new that had been in service for 2 years. I agreed to have the used motor installed after knowing the cost of a new motor and since the furnace may need to be replaced in the near future. To my surprise, I was not charge for the used motor. I was only charged for a typical service call. I will be calling Star in the future when we need to replace or service our heating and cooling system.
Can’t say enough good things about Star! Prompt and fair service. Communication with the office and the technicians were more than I could ask for and so appreciated.
Fixed our heater and gave us a honest assessment of our heating and cooling system.
They stand behind there work
Trying for 2 months to have them check vents in a room that feels colder than a freezer.there is no air from the vents at all but no response. Will have Pete call you or Rob call you but of course no one calls or shows up. They installed a new furnace in my newly constructed house and they should be responsible. Horrible and terrible business I do not recommend it to anyone Do not call them do not hire them because all you hear are lies and they do not care I do not complain a lot usually and this is my first time ever to post a review but this company is a big NO
We were having furnace problems with an off-brand furnace, and the brand’s website said Star was certified with them. Unfortunately that’s not true, but Mike from Star was very professional and honest. He could have wasted my time and his but he referred me to a place he recommended. Honesty is something that doesn’t come often these days and I can’t thank you guys enough.
Called for emergency service. Had someone over within 30 minutes and got heat back soon after. Thank you so much!
Star Heating was super professional. They showed up when they said they would and the installation went super smooth. I have recommended Star Heating to several friends and relatives.
Very happy with them. Called and they came out the same day and fixed the issue with our A/C, without making me believe that I needed to replace the whole unit. I would definitely call again.
Horrible service, horrible attitude, horrible people skills. They could care less about what you need or want. All they are interested in is your money.
My landlady sent this company to see if my gas stove could be repaired, it could not. Upon leaving my home the older man said we would be getting a new stove, along with this little riddle. "White is right, brown can stick around and black can get back". Really? Racist! The nerve of some people. He said this in front of my brown skinned, Puerto Rican husband. What if I had a mixed child? He had no idea who he was talking to. He laughed, thinking he was funny. I remember the name Chris on the door of the van. I will tell my landlady this company is NOT welcome in my home.
We had Star come out to check our humidifiers and install two Nest thermostats this week. When they installed them the tech and his apprentice helped themselves to the tools that came will the Nest thermostats and then left old beat up dirt screwdrivers in their place. Then charged us $85.00 for the privilege. They obviously have zero integrity. If they walk out with a homeowner's tools for $600 worth of thermostats; it's only a short step to walking out with a homeowner's wallet. We'll never call them again.