Reviews (21)
Great company, great employees,reasonable !!!😎👍🇺🇲
Wonderful response time and very professional and efficient. Great company.
Extremely professional and responded within hours on the same day, so my kids and I could actually have a cool sleep, finally, on one of the hottest days/nights of this year. Zach cared enough to not just fix everything and work with my budget, he also helped explain to me what to do and how to fix problems on my own in the future, including maintenance tips. My buddy who referred me to him has a super cool home temp and now so does my family! We slept better than we have all summer feeling the COOL air! It feels relaxing to have an AC that works! Thanks to Zach! My kids and I thank you & so does our pup!!!
Knowledgeable, efficient and charges reasonable prices. Will definitely call again!
We used Smith Mechanical to install a new water heater. Great communication. Great price. Would definitely use again.
Zach was super helpful! He was extremely responsive and knowledgeable. I was mostly home while he worked and saw what a hard worker he is. He did a lot! I felt like I could trust him with his recommendations and understanding of the situation, which was on the complicated side. I highly recommend Smith Mechanical and feel happy to have someone to help with our mechanical needs! He’s also a really nice person, which is always wonderful to find. Thanks for such great work!
This company is the one you want to hire. Zach is very response through text and calls and great at follow up. Does everything by the book with installation and city licensing. Turn around time is great and is a company you can trust. Workers are courteous and professional and clean up nicely after they’re done. Neighbors from all around asked for their number for jobs they want done. I will definitely be calling them again for services. You won’t regret it. I’d give 10 stars if I could.
Excellent work, great price 10/10 recommend
We called Smith Mechanical to help when our AC at our townhouse stopped working. They worked us into their schedule that day and came out and fixed it that afternoon. They were professional, knowledgeable, and efficient. We will definitely call them in the future for any HVAC/plumbing needs!
Very professional. Great service. Excellent customer service. I will call on them any and every time I need HVAC service. HIGHLY recommended.
This is a follow up to positive 5 star review months ago. Unfortunately, working with Zach, of Smith Mechanical in Albuquerque, NM turned into a fiasco. He consistently called with excuses of why he couldn't make it or would be late. then he just stopped answering my calls or texts. He will nickel and dime you; I wasn't aware it would cost $75 to change out two washers in my toilet which he knew I was planning to replace. Just needed the washers to stop a temporary leak. Especially after I'd already spent over $5000 with him. In the good ole days, doing that work is called good will when other work is to follow. He said it took an hour to do that job. I know for a fact it didn't. Zach's work at my house was good as far as I know. (issues don't always show up right away) I also paid Zach's invoices the day he sent them. I never made him wait for my payment. As it turns out, my sister recommended him prematurely as she faced some very disappointing and expensive to fix, sprinkler issues with Zach's work (seems he never installed a sprinkler system before and did not do the job correctly) so they got into a loud, nasty argument. It seems others have had negative experiences with Zach as well (check Albuquerque's Next Door for posts on Smith Mechanical) Unfortunately, I learned Zach is a very young (read immature) business man who tries hard in the beginning and then treats his customers poorly once established. I gave him 2 stars instead of 1 because he 'apparently did the job correctly' when he installed a new and very expensive tankless water heater. I'm not convinced the price I paid for the tankless system was worth it. Renai is a good tankless I've had experience with, but I went with Zach's recommendation for the Navian. Zach told me if I didn't like the Navian he would replace it with the Renai, but he ignored calls about the fluctuating water temperatures. Zach also did a decent job installing a 220 outlet always left a mess to clean up. Zac
Zach, Chris, and Hector have done a great job with all the work performed at my house, for a more than fair price. Quit wasting your time with TLC and other bigger companies. Smith Mechanical has all your plumbing and HVAC needs covered!
Did some work for our home and wasn't disappointed thank you guys for your services I highly recommend them to anyone in need
Zach put a new water heater in our house. He was very professional, on time, and new what he was doing. He worked fast and did not price gouge us. We passed our city inspection with no issues. Zach was quick to respond when I had a few questions and he had the answers. Zach went above and beyond for us and truly cares about helping people. We have a lot of work to have done on our house and I won’t use any other company, I highly recommend Smith Mechanical!!!!
I needed a plumber to repair an update a few things on my home which was for sale. Zack did an outstanding job. I would use him again and would highly recommend him to anyone needing mechanical work. Great pricing, Professional and On Time. What more do you want?
Zach helped me with a number of plumbing issues in a home I recently purchased in Albq's NE Heights. Zach installed new shower heads and handles, fixed the water valve behind the refrigerator, installed a new water shutoff valve for the entire house, and fixed the water valves behind the washer and dryer when the Home Depot installers found the valves too degraded to allow for the install of the new washer & dryer. Zach is a nice young man who I found to be responsive, professional, capable, and kind.
Knowledgeable and efficient. Added extra value by explaining what was done in detail and how to maintain and prevent issues in the future.
Zack is a very humble young family man.. came over, right away, gave us a super duper reasonable price, and did the work professional, and he's been our guy for many projects ever since.. and I always turn him on to other people too, not only does he deserve it but, its a win win.. help others and help Zack!
Zach Smith was very knowledgeable and very Professional. I would definitely recommend him if you have any plumbing needs.
We, Roadrunner Homes use Smith Mechanical for all of our A/C installs for all of the new manufactured homes we sell. Every customer lets us know how pleased they are with the service. Very professional and reliable and works around the customers schedule. Highly recommend him for any job needed!