Reviews (5)
Great company. Highly recommend.
not very responsive and higher priced vs business i used!
I would leave a no star review, but google does not allow. Since the owner told me he could not do anything to help me, I told him that I could help by leaving a review to warn other paying customers of this negligent, nonprofessional, malpractice act. To start off, the technician was an outstanding employee and was there to complete a job to the best of his ability. The technician was dispatched to my house to replace a water heater. From the start, the technician was given the wrong material and equipment to do the job. He was set for failure. After myself having to call the owner, Andrew, to come out and assist, all he did was stand, watch, and go purchase the correct material. After replacement, seeing the non-level water heater, all the damages and a leak caused by poor install and lack of training (I must mention this was the tech's first water heater install), I texted Andrew to come out and help resolve the issues. After some thought, I called him the next morning to save myself a headache for how I saw this panning out. And I was correct! He told me that damages were part of the work and they can't do anything about it. The damages included denting and burning the water heater! I understand that damages may happen but there is always a place for procedures and protocols to prevent damages from happening, even reconciliation if they do happen. How Andrew treated me, it's a wonder how he treats other high paying customers and employees. I now have to pay another contactor, that is much more personal, and professional to come out and fix this mess. See photos for damage.
Quiet person fixed toilet seems it might be loose. I will wait overnight to see if it is better. A mess was left on the toilet. I had to clean the whole thing. Should have been done by the person who fixed the toilet.
Great company, prompt service and great pricing.