Reviews (37)
I own a bar in Pellham Parkways/Morris Park, and used Juan to fix my gas heater. Even though there was a little confusion in communication, he still came through. He not only fixed my antique fan, but didnt change the price when he found out it would cost him more. Both times I called him; he arrived timely ...the same night (and fixed the problem quickly). My heater is very old, and was inherited with the space. Juan did everything he could to help me replace the fan (which had no information due to age). I highly recommend him for emergency needs, both commercial and residential. -Owner
Called Rite Temp because our AC broke and needed it repair AC. I called in the middle of the night and they were able to come in the next day to take a look. Thank god for them because they were able to find out lots of things going on with our unit. Carlos was informative and would highly recommend them.
Juan and his team were great. They performed the service on time and duct work looked very nice. Happy to recommend them for all your central air needs.
Carlos was very clear, and explained every step of what he did and why, and was friendly. And, most importantly, my A/C works. Thanks!
Juan was very professional and prompt. He diagnosed the problem almost immediately. He was swift and efficient and very reasonably priced. I had to call him back due to a malfunction and he responded immediately and let me know what caused it and how to have the situation rectified. I would definitely recommend this company.
Good experience , professional service.
Excellent all around, this guys are pure pro's
We had an emergency gas furnace issue last night. We had the pleasure of working with the owner Carlos. Right off the bat he was straight forward with his prices for an emergency night check or tomorrow during the day. We waited till the morning. Carlos gave us a time frame and he came within that time frame. He told us that it was a quick fix and gave us some friendly advice. He fixed our issue in less than an hour. Prices are reasonable and service was great. He will be back for more work very soon. Thanks Carlos!!!!
Thank you so much Rite Temp!!! They were not only helpful in getting to the point of interest in timely manner (during their busiest time in the midst of heatwave!!!), but also was able to diagnose with honesty and empathetic to the dire needs of the affected. It is truly rare to see anyone in this line of business to be honest and caring. I am truly happy with their service and extremely grateful. Will absolutely contact them again and again (but I really hope that I don't have to!!!).
Been using these guys for 3 years now, and the least I can say is that they have always come to the rescue when I've had issues with my home boiler. They're very efficient, took the time to explain to me what was the problem, how it happened and how to prevent it from reoccurring, and most important fair upfront pricing, definitely recommended for getting that boiler that won't start or heat going again.
Having the right combination of skill, knowledge, drive to excel and desire to provide excellent customer service are not easy in HVAC contracting business. I was lucky to encounter all above from Carlos of Rite Temp HVAC. I needed to replace my boiler urgently in the middle of the winter. After having some unfortunate experiences with other HVAC contractors, I’ve found and called Carlos after an online search. He replied right way, came the same day to see what was needed. He explained what previous contractors should have done to fix the problem without criticizing them personally. Carlos gave me an estimate, we went over it and agreed on an affordable price for both. Within two days he installed a new boiler with excellent efficiency. Next day, he called me to check if all are working properly. He also assured me that he stands by his work and he offers free boiler maintenance service on the first anniversary of the work. One week after installation, I had a small water leakage issue. Called Carlos. He managed to stop by asap to solve the problem even though he was on tight schedule. I was impressed by his personality, honesty, skill, professionalism and above all, his desire to provide five star service to his customers. I highly recommend him and his company for HVAC related work. Very polite, very accommodating and very reliable. Carlos is on my speed dial, whenever needed for HVAC work.
Carlos is the BEST! Every time he comes to my home, I know the problem will be fixed thoroughly!! He takes his time and even found other issues we didn't know about (all under warranty so not being charged for this). GREAT!!! Thank you Carlos. I wait to get him because everyone requests him, but it's worth the wait! Thank you again!
Carlos was amazing and professional. He came out for an emergency visit ASAP to see what the issue was, and by the next morning it was repaired. My gas furnace is better than ever. I would highly recommend them and there amazing customer service.
Rite Temp arrived promptly after hours for an emergency repair when no one else would. Carlos was honest and got my boiler repaired on the spot for a fair price. Highly satisfied customer.
Mr. Carlos, from Rite Temp HVAC LLC was just like any other person servicing our home (average) but once we paid for his service and had some questions, he became very disrespectful and unprofessional. A few days later, we started having difficulties with the repair he did and told him to please come back to check/fix anything he might have overlooked, he just said he could come, but only to give us an estimate for a new service call. I believe Mr. Carlos does not take pride in his job and cannot keep his word; since he did promise to be reliable, honest, efficient and to give him a call if anything he did went wrong or did not fulfill our expectations. Since Mr. Carlos did not keep his promise and did not keep his word, I would never, ever recommend this unprofessional, disrespectful person to anyone.
I am very happy with the service that was provided by Rite Temp HVAC. The staff were very friendly and extremely knowledgeable and experienced. My A/C broke out of nowhere in the middle of a hot summer day. Thankfully I found Rite Temp and they fixed the issue the same day. Thank you so much. Highly recommended to all others.
I needed help with my gas boiler and I called Rite Temp and spoke to Carlos. He was very professional and knowledgeable. My issue was resolved in a timely manner. I would recommend his services to anyone seeking help with their boiler.
I am very happy I found Rite Temp! After calling many technicians, only Carlos from Rite Temp was able to fix the issue that I had. He has many years experience and extremely professional. I highly recommend anyone who is looking for an HVAC specialist to call them. They are the best for sure.
Carlos the owner is a fair, hard working man. He will get the job done
I made the switch from NuWay to these guys and I'm so glad I did. They do a great job, I trust them and the pricing is fair. Believe me, that really matters with this kind of business!