Reviews (48)
I have used Shawn for numerous projects between my home, parents and rental properties. He does quality work at fair prices.
Three years ago, Shawn replaced my 29 year old hot water heater so when I recently had problems with my bathroom sink, Shawn was the only one I called. Due to the age of my pedestal sink, we decided to replace it and also had an elevated toilet installed. Shawn's work was excellent. Working on a very small older bathroom was no small feat. After the work, my bathroom was left cleaner than before the work was started. Some people may say that I was stupid, but I did not even discuss how much the job was going to cost because I knew Shawn's price was going to be fair and unable to be beaten, and I was right.
I've used Rare Heating & Air at my current and last home and will NOT use anyone else! Always punctual, extremely knowledgeable, informative, professional - highly recommended!
Shawn and his crew company came through in flying colors for me this past week. My 40+ year old boiler decided it was time to die in the afternoon - assuming I wouldn’t be able to get someone to the house to look at it until the next day at least, they were the first call I made and Shawn was here within hours that same evening despite it being past normal business hours. He gave me a detailed breakdown of what happened and spent the time to visually point everything out to me so I fully understood what was going on. He provided me with multiple options, and unlike a lot of other companies, at no point did I feel pressured into paying for any more expensive options. He clearly just wanted me to make the best decision that works for my home and that I was comfortable with. As soon as we had a game plan, he was here and got right to work taking the old system out and bringing the new one in. It was a multiple-day job, and the whole crew were respectful of my schedule and availability. They were all quick, friendly, they showed up on time each day and stayed late to make sure the job got done at the end. I also enjoyed that they left my basement floor in cleaner condition than I had originally left it for them! During the whole process, Shawn has been easily accessible and quick to respond to any follow ups. And in the end, I have a brand new heating system and my house feels nice and toasty. I couldn’t possibly consider ever calling someone else after my experience with them. They will always be my first call if I ever have another HVAC need.
I cannot say enough about Rare Heating and Air. We originally contacted Shawn a few years ago for a plumbing issue. Shawn was quick to respond and fix our problem. The next time was to replace our water heater in 2019. With an older air conditioning unit we needed occasional servicing through the years. Shawn was able to give us additional time on our old air conditioning, until we realized it was time. We were given 3 different options of replacement's and we made our decision and Shawn and his team worked tirelessly in horrible heat to get our new air and heater installed. Should you ever need his services which include: plumbing, air, heat and remodeling please be sure to give him a call.
Shawn was super fast and responsive,I would definitely recommend him and Rare to all of my family and friends!!
Shawn was very responsive and professional. He gave us an excellent deal and was flexible during negotiation. Recommend his company highly.
Shawn is my go to for not only heating and air conditioning service but for everything! His knowledge and experience allows him to figure out any problem quickly and efficiently. I first called Shawn in 2019 and had him replace my water heater. Since then he has serviced my heating and a/c unit, fixed plumbing issues, window capping, woodwork, etc. He is very professional, reliable, and always does an outstanding job! On top of it all he is honest and more reasonably priced than anyone else out there. I have recommended him to family and friends who have also used him for similar services. I am beyond pleased with Shawn and his crew. I would highly recommend him to anyone as you will not be disappointed.
Great Work & Excellent Service. Trust your job to them!
My sons old furnace stopped working during the coldest part of the winter which meant he had no hot water also. The other contractor was very overpriced. I reached out to Shawn based upon his excellent reviews. Shawn rearranged his entire schedule and came out the same day. Shawn was able to obtain a chimney liner repair and get a new hot water heater and furnace installed within days. He negotiated a good price and also helped me with the liner pricing. Shawn is professional, on time, very knowledgeable. Both the hot water heater and furnace installation was neat and professional looking. He made me feel at ease during an extremely stressful time. Shawn handled the entire project like he was family and I highly recommend Rare Heating and Air LLC! Looking forward to many years of a trouble free system and working relationship with Shawn.
Shawn is amazing! My water heater went bad and I am having my first baby in a couple weeks. I reached out to him and he was very responsive and installed my new water heater the next day. He is so professional and knowledgeable. He did an amazing job installing my new water heater. Thank you so much! You are the best!
Shawn did a thorough and excellent job fixing two unrelated HVAC issues. He was prompt and responsive. His prices are fair and he explained e every aspect of the job and offered advice to help prevent future issues. Highly recommend using Shawn for all HVAC services.
Very good service. I left message with night answering service telling them it was not an emergency. As promised, Shawn called me first thing in the morning. He came when promised. Called before coming to the house to confirm the time. Indentified the problem and handled the repair professionally, quickly and for a reasonable price. I highly recommend Rare Heating and Air.
Shawn he is very good man professional worker 👏 and good prices thank you so much I will call you next time 😀.
I would highly recommend Rare Heating and Air to anyone needing work done. They were very professional, extremely responsive, and quick to install my new furnace. They even moved up my scheduled install date due to the cold weather. Their work was solid, in addition to the furnace install, they replaced gas line, fixed a leak on my hot water heater, and removed an old central air unit.
My daughter bought a property in West Philly from a company that flips houses for their business. This was her and her husband’s first home as she was recently employed in center city. Being inexperienced with the workings of a house she trusted the word of the seller’s and her real estate agent. The property was renovated and supposedly everything was up to code. Needless to say this was just another ripoff flip job by this company and there were tons of problems to correct. Long story short, I guess it’s too late to say that now but, I had Rare Heating and Air come in to check out the air conditioning at the house which was barely working. Shawn almost immediately called me back and let me know there were multiple dangerous safety issues with the heating system as well as the gas hot water heater. Basically the chimney where everything was venting into was useless and could not be used or repaired which meant both the heater, air and hot water heater needed to be replaced with power vented systems. Shawn got right on it and we were lucky to have such an honest hard working guy to help us out. The work was top notch and he also revamped most if not all of the ductwork and returns to make the system work like it was supposed to. I’m originally from Philly, but have been gone for many years. I was lucky to find Rare Heating and Air to do this job for us. I cannot emphasize enough of what a professional Shawn is as well as his crew. Don’t know what we would’ve done without him!! Thx again.
Shawn is a very knowledgeable person. Excellent demeanor and a fantastic installer who pays extreme attention to details. He installed a new water heater system with all new piping within 24 hours of calling him. Was able to get me the Bradfird White water heater model I requested and did a fantastic and thorough job. He also checked my Lennox AV unit and which need some maintenance and came back in the evening and added some refregerent that was very low and tuned up the AC which now is cooling like a new. He have me excellent maintenance advice and tips . Really a wonderful and straight forward person . Highly Recommend him as he is a total package one stop shop for all heating and cooing needs for your home.
The workers were very thorough and complete to make sure our AC unit was fixed to the utmost professional level. He went above and beyond to make sure things were complete and beyond to help us in areas we wouldn't have noticed without his input.
Hired to install a heat pump hot water heater and flood/leak detection and automated whole-home shutoff. Given our small, mostly finished (but not conditioned) basement where the water heater would go, I wasn't sure if I was taking a risk with noise and temperature drops in the winter. Shawn was easy to communicate with, answered my questions promptly and thoroughly, and shared information and options without ever trying to push any extras. Appreciated that. The work was great, and given our space was not especially easy. The area was cleaner than when they started. After a small issue arose shortly after installation, Shawn was back right away to fix it. Also helped secure the rebate for the water heater offered by PECO and promptly after installation sent me information to claim federal tax credit. Very happy with it all.
Replaced a water heater! Look forward to using this company for more work in my home.