Reviews (37)
Mark gave good service and got his guys out same day.
I've used this company twice- 2 different locations. I highly recommend them. Great work, great work ethic and really, really nice people.
These guys are the real deal! I’ve used them multiple times on my investment properties and each time, they outperform themselves. Mark has his crew show up when scheduled and is always on time. They do their job well the first time around and I’ve never had to call them back to redo their work. Great service and even better pricing!
Great communication, service, and price!
I only write reviews when they are well deserved. This company exceeded my expectations and went above and beyond to make sure my time and money was well spent. They crew showed up on time. Did a quick walk through and got right to work. All of the duct vents are super clean and the returns look brand-new (night and day difference). I had asked last minute if they cleaned dryer vents. " Sure no problem". Took care of that and also vacuumed all behind the washer and dryer. The two man crew was professional and very personable. I will definitely use their services again and no doubt be referring to friends and family for any service they provide. If you need any service they provide give them a call! Thanks guys great job!
This company was great. They came and did the job, professional all the way, despite us having mixed up the day they were coming. I highly recommend them!
Very efficient, professional and fast
We were very happy with this service. They were able to schedule our appointment only a few days after we called. They came when they said they would and did an excellent job cleaning our carpets. They also cleaned our dryer vent and installed a new hose from the dryer to the vent. All for a reasonable price. They were very professional and courteous. We will use there service again.
Premier was a great experience. Top notch equipment and people.I would highly recommend them.
Came out the same day and did an amazing job at cleaning the carpets in my home.
Used for dryer duct cleaning. Professional, respectful, and friendly service. Mark was fantastic; explained in detail what he was doing. No surprises. Good honest service.
Hello my name is Brian. Today we called Premier for a quote on getting our carpets cleaned and deodorized due to dog hair and odors as we just bought a new home. To our pleasure Mr. Mark Burns offer to do a same day cleaning for us. To my surprise Mr. Burns is the Owner. He is a great guy. Very friendly and informative not to mention fast and thorough. You just cant beat the service and hospitality he displayed to us. I also work in the service industry and the sevice ive experienced is Grade A second to none. I would recommend PRIEMIER CARPET & DUCT CLEANING to everyone. Also he inspected our ducts and gave us great advice on taking care of our new home. When the time comes for ducts to be cleaned or our carpets to be clean we will give Mark a call and will know without a doubt we will be taken care of. Also Marks service man that was with him gets my vote of excellence. He got in there and got it done with a smile. Great people Great service. THANKYOU VERY MUCH!!! BRIAN B.
Awesome people. You can tell they care about the customer and their carpet problems. 100% reliable. Great equipment. No problems! 5 out of 5 recommended.
Mark and his team are excellent! As long as I am in Athens I will never use a different company for my carpet/upholstery cleaning needs!!
Mark & his crew do an incredible job! I've had the pleasure of working with them on commercial properties as well as my personal home. They always make sure to work with my schedule, and they are able to provide the best service quickly and effectively. Mark has cleaned our carpets, rugs, furniture, and even my car carpet after a grocery disaster. I HIGHLY recommend using Premier!!
They got my dryer vents cleaned out and unclogged so it keeps my dryer running efficiently. We have a dryer vent that goes up the roof and he climbed up there and cleaned it all out. He cleaned the inside and put in a new vent hose for me. Very fast and friendly!
I was having issues with my dryer running but not drying which a technician from another business came to work on. He said that most likely the duct work needed cleaning. He recommended Mark from Premier Carpet & Duct Cleaning. Mark was able to come the very next day (which I appreciated since washing clothes is a pretty critical thing!) & he said the duct work was completely full of lint. He used his machine to clean out the duct work behind the dryer & under the house. Mark even had to replace some of the duct work & charged me the original price he quoted me on the phone. He was thorough, professional & reasonable. Now I know who to call when I need to get my carpet cleaned! Thank you Mark for making it possible for us to not have to buy a new dryer!
The combination of kindness and professionalism was remarkable. Truly such a pleasant experience, he was so nice and educational the whole time. Explaining everything and going above and beyond service wise. I didn’t think the vents in this new house could ever be cleaned they were BAD. And these guys worked a miracle and did so with stunning customer service. He then took it upon himself to ask about the drier which really needed to be serviced but I didn’t even know that was an option! And he fixed the drier too! I really appreciate businesses that explain what and why they’re doing what they do. And they did a spectacular and quick job. 10/10 would recommend these guys.
Premier Carpet and Duct cleaning were committed to helping resolve the issue three other technicians had not been able to solve with our drier. They came twice to ensure they had thoroughly completed the job. I was so impressed by their determination and commitment to helping us solve the issue. Highly recommend their services!
I called one day and they were at my home the very next day. I was very impressed with the job performed and the professional customer service. Highly recommend this company.