Reviews (15)
Josh went out of his way to ensure I received the best product at the reasonable price possible. Class act from start to finish.
AMAZING!
Mathew, one of the owners, came out within two days of my contacting him, right on time (on a Sunday). I had some suspicions as to what the problem was with my central air conditioning system and he actually listened to my thoughts and used them to quickly find the problem, which was a defective compressor contactor. I was amazed that he had the replacement with him on his truck, especially considering our unit is 20 years old! He replaced it quickly along with a defective power factor correction capacitor he found and after doing a system cleaning he was finished in about an hour. I'll be using him again for any future A/C work. Thank you Mathew for being honest and professional!
Polar Ice is the go to for AC servicing and repair. Both Matthew and Josh are professional and knowledgable, but what I love most is that they are patient, willing to explain what the issues are and how they are resolving the problem and the best part is that they are HONEST! There are far too many services just trying to make a sale. They truly care about their clients and the customer service is always on point. I HIGHLY recommend them to my family and friends. I am a client for life!
Matthew was personable and professional and I signed up for the service plan based on his service with our system that we thought had a serious coil leak but is not the case, at least not yet. We are lucky to have met him and so take good care of him and Josh!
I was visiting a friend in Florida and their ac was out. Polar Ice was called and the technician showed up in under an hour . He was polite and knowledgeable. He repaired the system quickly and didn’t leave a mess.I would recommend them to everyone.
Called this company in a pinch at a wedding in Florida. The venues air conditioning system was out. Polar Ice responded quickly. The tech was professional and very informative. The system was fixed and the wedding went no problems with the AC. A very good experience and would recommend them to everyone.
These guys are always responsive and professional. They have helped work with me and gone above and beyond to get my family cool air again.
Excellent work!! Installed air purification system. Two UV and Oxidizer!
Fantastic bunch of people working here. They know their stuff and won't bs you to make a buck. My AC was on the fritz, I tried to troubleshoot it myself to no avail. Matthew came out after hours, figured out what needed to be done and got my air working right. I should have called them first and I would have saved myself the trouble. Oh and better yet, they followed up with me after to make sure I was happy with the service. I'll only be calling Polar Ice Air for my future ac needs.
Awesome customer service, quick to get out to you, and quality work. Highly recommend!
I recently had the pleasure of hiring Polar Ice Air for HVAC services, and I must say, they exceeded my expectations in every aspect. From their exceptional customer service to their skilled technicians, Polar Ice Air proved to be the cool choice for all my heating, ventilation, and air conditioning needs. First and foremost, their customer service was outstanding. When I initially contacted Polar Ice Air, their representative was prompt, courteous, and genuinely interested in addressing my concerns. They patiently listened to my requirements and provided valuable insights and suggestions to help me make informed decisions. The technicians from Polar Ice Air were highly professional and skilled. They arrived at my home on time and were equipped with the necessary tools and equipment. I was impressed by their knowledge and expertise in diagnosing and resolving HVAC issues. They efficiently identified the problem with my air conditioning system and worked diligently to fix it. Throughout the process, they kept me informed about the progress and explained the steps they were taking. The quality of work provided by Polar Ice Air was top-notch. They demonstrated attention to detail and took the time to ensure that every component of my HVAC system was functioning optimally. The repairs were carried out with precision, and they even performed a thorough inspection to prevent any potential issues in the future. I felt confident that my HVAC system was in capable hands. Moreover, Polar Ice Air offers competitive pricing for their services. They provided me with a transparent and detailed breakdown of the costs involved, ensuring there were no hidden charges. Their rates were reasonable, considering the high-quality service and expertise they delivered. I appreciated their commitment to providing value for money. Another aspect that impressed me about Polar Ice Air was their commitment to customer satisfaction. They followed up with me after the service to ensure that e
Our AC stopped blowing cold air, and another company said it would be a really expensive repair. Polar Ice was able to completely fix the problem by cleaning our vents. They are an honest crew who cares about the right solution, not how much they can charge you to make a quick buck. 10/10 definitely recommend!
Polar Ice Air went above and beyond! They were able to quickly diagnose and repair my A/C system. Very professional over there! Will definitely recommend them to friends and family!
Tech was honest and thorough with his explanations on an issue uncovered during a routine maintenance we had done. Offered a solution and educated us on why it would be beneficial. No high pressure. Highly recommend.