Reviews (29)
Travis and his team were incredibly responsive and professional. My A/C system was in need of replacement and their team quickly came out for diagnosis and had new system installed all within 24 hours. Definitely would use again and recommend.
Travis was professional and personal. The work was done expediently, with care and the cleanup superb. I would highly recommend Travis and Pickett Home Services for your Air Conditioning needs
By far the best customer service I’ve ever had with a/c and plumbing.
Jake did a thorough check of both my air and heating units. He is always so pleasant and respectful of me and my home. Highly recommend this company!
Travis Baldwin was the best he knew what the problem was and fixed it . He was on time and very informative and helpful explaining things to us. I will recommend him to others and use him again when we need you thank you
Travis Baldwin was my Specialist. He was extremely personable and knowledgeable. He checked out my systems, which are aging. He wasn't pushy, but listened to what I had to say and then prepared some options for me to consider. I really appreciated the time he took with me and he will be the first one I call when I'm ready to proceed with updating my systems. Thanks for your professionalism! Fred
Complete HVAC and A/C overhaul… excellent job! I met w/ 3 other companies. During this sales call, Travis was with me late in the evening going over all questions and concerns. He wasn’t looking at his watch, took the time to show me concerns and he listened. At installation, they were on time, efficient, and professional. I couldn’t be prouder at the selection of a company or the workmanship. Excellent job!!!
Travis was very knowledgeable and took the time to explain our options. We are very happy with their work.
Staff are always professional and mindful of your home. Travis took the time to explain everything he found and repaired.
Skilled professionals. Work finished in a timely manner. Premises kept clean throughout. Excellent choice of contractor.
Great company, they really know what they are doing! Very professional and gave great service
They responded to my call in the middle of the night. They came out the next morning. Found, diagnosed and fixed the problem within an hour. A problem a different company overlooked and still charged more money. Highly recommend Pickett
Really impressed with the level of service from all aspects of the business. Jennifer was exceptional in communicating and coordinating scheduling as well as Amy. Jake was amazing very professional and answered all my questions and did great servicing my A/C unit. Thank you! Sheryl
Responsive, knowledgeable, communicative, and polite…great combo.
Excellent office and field personnel. They were able to come out same-day to diagnose and repair an A/C issue. Repair person was courteous and kept us well informed on the work he was doing and why. Great experience all around.
Jake is a wonderful representative for your company. His knowledge was evident. He took time to explain processes. Offered several options to me prior to repair. I am very happy with the repairs today.
Originally had them come out to assess a water leak. While at my house, they realized I had a major issue with my HVAC pipes - not to code and improperly installed by another company. They helped me fix what was wrong without charging me an arm and a leg. Very professional, efficient work (took approximately 45 minutes), took the time to show me what was done and how it should be done. Very happy with the final product and looking forward to maintaining this relationship for all of my plumbing, HVAC and electrical needs. Very trustworthy.
Wonderful service from Zac. Knowledgable and a pleasure to do business with.
All the techs are knowledgeable and friendly. They are diligent about my semi-annual serving. Very satisfied with the service provided.
Jake and Zakary were very professional and personable in the service they provided. Great customer service!