Reviews (60)
Stephen was amazing, not only was he knowledgeable and transparent. He took his time to explain exactly what the problems were and how we could address them. He then allowed me to know exactly what he was doing to counteract these issues. I loved having him service my home and although I am hopeful I won’t need any emergency services in the near future if I do I hope that Stephen is the one to come out. Again an amazing worker and even a more amazing individual 10/10.
Stephen and the team at one hour air did a great job with our new system install and the continued maintenance
Stephen was very courteous, patient and professional, answering any questions I had and explaining step by step the process as he did it. Very happy with his work.
I used this company for a second opinion and estimate after being told by another company that I needed new HVAC system. Stephen Scott came out same day request was made. Not only did he find out that I do not need a new system, he gave me three options that may extend the life of my air conditioner. Stephen was thorough, knowledgeable, patient, friendly, and kind. His customer service skills are unmatched. I will definitely consider using this company for future services and highly recommend Stephen Scott as the requested technician.
I highly recommend Stephen Scott from One Hour Heating and Air for HVAC technician services. He is extremely courteous, punctual and even phoned ahead to ensure our availability. Stephen is thorough in examining all units, and his expertise in appropriate methods, operations, and tailored recommendations make him a highly skilled technician. I always request Stephen for regular maintenance and any emergencies that may arise, as he is the reason why I continue to choose One Hour.
Stephen was personable, respectful, and knowledgeable. He explained all possible services and their advantages.
Mr. Steven Scott was professional, upfront, friendly, and got the job done fast.
Steve investigated issues with an open perspective, ensuring everything was working before leaving. Handled over Easter weekend! Very knowledgeable, professional and insightful! Many Thanks! Brad
Excellent work, as usual!
Very Knowledgeable
Technician was personable, professional and very knowledgeable. It was a pleasure getting to know him. A great team from One Hour Heating & Air.
Great experience with Steve. Very professional, knowledgeable, great to talk to and gets the job done!
The technicians arrived on time. All the work was explained ahead of time. After the job was complete the technicians explained all the work they’ve been done and showed the operators of the household what to do.
Professional, knowledgeable Technicians with years of experience and customer oriented.
He was very polite and professional
Steve Scott cleaned coil of HVAC replaced old part igniter did a diagnostics inspection found underlying things. He was professional polite and personal able and he did explain percicly what he was doing and why he was doing for the safety of his customer.
Stephen was extremely professional and gave a lot of information. We needed electrical work and he waited till the electrician came so he could explain what he found.
Great Mechanic very knowledgeable and a great person CJ Thanks
Stephen was very thorough. He made sure the job was done correctly before leaving. Thank you!!
We had a complex problem with our HVAC. The entire One-Hour team (from scheduling on the phone, to repair) was knowledgeable, expedient, and very kind. Really, the best of people.