Reviews (36)
While I did not end up using Motherroad's services to complete my water filtration project, I feel compelled to leave a review after my experience. This was far and away the BEST interaction I have ever had with a contractor. Alex was prompt, explained my options in great detail, and did not try to upsell or push anything extra or unnecessary to my project. He told me exactly what he wanted to use, why he wanted to use it, and included a breakdown of every single item and its purpose in his quote. He also broke down his pricing for me, which provided that extra layer of comfort with the process. It is clear that Alex really knows his stuff and takes great pride in his work. If you haven't yet, take a look at the pictures on his website; he is definitely an artist of his craft. Unfortunately, we did not have the room in our budget to go with him on this occasion, but I wholeheartedly believe he is worth his price and would be ecstatic to go with Motherroad on a future project down the road. Thank you so much!
These guys are the best!!! I had an emergency and they came out right away and set the appointment and came out on time and worked their tails off fixing a major issue. I’m 💯 satisfied and will highly recommend to others!!
A great experience from start to finish, Motherroad provided a quick response to my request for lighting replacement. Luis was awesome - knowledgeable, professional and a delight to work with.
We had them come over and install a split box system on our rental the system works like advertise . Also did some work here at our home .Darn good people to do business with honey affordable and hard working .
Good communication & prompt service.
Adrian was very informative and easy to work with! Alex and he be my go to hvac guys from now on.
Mike was extremely helpful and assisted with a few other small problems that i had been unable to fix - he did them willingly and did not charge me
Called this company because we needed work on our water heater. Not only were they able to get a tech out next day, it was a WAY better deal, and was going to able do it same day!! Roto-Rooter was going to charge us $1000+ for a part replacement, as well not being able to fix it till next week. The tech Michael was great, and we so appreciate him coming out!! Sadly the only reason we didn't use the company is because our landlord opted to use another company. If it were our choice, Motherroad would have been the way to go!!!
They were amazing and very professional. Roto Rooter quoted us over 1000 dollars to fix our water heater and we have to wait over a week. Mother Road Plumbing gave better prices for quality service and could fix it the same day.
Michael was very professional and gave great customer service I will be using MotherRoad for all my heating and cooling needs thank you all very much.
Mike W. was friendly, professional, very knowledgeable and provided an excellent customer service experience. I highly recommend and will definitely be using Motherroad Plumbing again.
Fast, professional, and fair. Highly recommend
Had an electromagnetic descaler installed. The equipment is very good. I have sensitive skin, but with this conditioner I am noticing my skin is less dry. My dishes and laundry are clean without hard water residue. Very glad I used this contractor again, and I am very pleased with the descaler and installation: it was fast and easy!
I was struggling draining my water heater and flushing it. It was taking more than a couple hours. I called Alex, and over the phone he gave me the best gift, fully worth a paid visit, but no charge. He walked me through being able to flush the tank in 15-20 minutes! And additional after care of my faucets. Later I had a problem shutting off the drainage valve, and he came out and removed an obstruction. He is passionate about what he does, and knows the history of all things plumbing. He freely gives away the tips and tricks he’s learned over years of experience and hundreds of installations. He explains everything so a lay person can understand. And he lets you know all costs upfront. He is very responsive, stays in communication, and keeps you in the time loop, and shows up as scheduled. If there ever was a “THE ONE” plumber, it is Alex! I highly highly recommend! Thanks Alex! Ilene Dunn
They showed up on time ,quoted me a reasonable price, and completed all repairs in a timely professional manner.
Mike was very knowledgeable and professional. Went above and beyond in service. Will be recommending Motherroad Plumbing and Heating to anyone who asks about plumbers. Their rates are extremely reasonable as well.
Wonderful experience from start to finish. Professional team that was very informative and answered every question. Job look amazing.
The owner Alex was such a pleasure to work with. He was very responsive and came out right away when our water heater went out. He was so thorough and professional. He took time to explain everything and walk us through our options for replacement. We had hot water again the very next day! I will definitely call him again for any of our plumbing, heating, or cooling needs and fully recommend him to anyone in need of those services.
Alex Lackey with Motherroad Plumbing is great!! I trust him to give me options and I know that he offers honest and fair pricing. I would refer my mother to him due to the honest and reliable work that his company performs.
Great service!