Reviews (11)
I called to set an appointment bc our AC wasn't cooling our home very well ... in the middle of summer, of course. The owner, Eric, showed up ahead of time and performed a very simple cleaning of the outdoor unit and had it running at 100% within 20 minutes of arrival. He could have told / sold me anything and we would've paid it out of sheer desperation. However, he was honest, efficient, and professional. We will be using them again and referring them to anyone that needs a reliable HVAC company.
Great company reliable and friendly workers, great and speedy service. Can call anytime and they will come out. Would recommend to all my friends and family.
Reasonable price from other companies I had called. Came on time. The unit I had gotten looks very professionally put together. I highly recommend them.
Called Metro Mechanical services to hook up an ecobee thermostat and Eric was absolutely helpful. Arrived within the original time range. Highly recommended!
My friend recommended Metro for my boiler replacement so i called Eric and received a quote that was $1500 less than the lowest quote I received from 3 other contractors. We went forward with the installation. The installation wa completed in 1 day. Eric and his guys left our house clean. He explained all the features of our new boiler and registered it with the manufacturer. We couldnt have been more pleased and would use their services again.
Late to his first appointment. I paid up front for for what was supposed to be a minor solution where Eric would come back out later in the week. The next appointment he forgot. The one after that "He got a flat tire and would call me the next day." He never did, I had to call him. After that he plain didn't show for the next appointment and won't answer his phone. Now I'm sitting in the dead of winter with a broken HVAC system with the thermostat hanging off the wall and rigged wiring on my HVAC unit. DO NOT DO BUSINESS WITH METRO. YOU WILL GET BURNED.
Never showed up for job after Eric scheduled an appointment. Left several messages. Finally called the warranty company after waiting for 10-15 min, she contacted them and was told he is sick...
I called Metro Mechanical Services for them to look at my mother heating the other day. It was going to be getting cold my mother is one of those types is always cold and she is older. I talked to Eric he said he was pretty booked up for the day if he could come tomorrow. I asked if he could possible come today he said he would look at before he goes home. It would be later and he would call before he comes. He called about 7:00 and said he was about half hour away, I told him I would meet him there. He got there at 7:25 he looked and said the start capacitor was bad, he said he had one in the truck fixed the problem and changed filter and clean filter area said you need to change the filter more often at least one a month. Eric is very professional and looks to keep a lot of supply on his truck. I would recommend his company to anyone he saved the day. I am not sure about the price seemed to be very reasonable. All the company's I called said they couldn't get to me for like three days. Eric was the last company and would be the first from now on. Thank you so much Eric great job.
Never showed up for job after Eric schedule appointment and didn't return calls back
The Owner is a good guy and easy to schedule with.
I HAVE USED THEIR SERVICES FOR YEARS AND HAVE ALWAYS BEEN VERY SATISFIED.