Reviews (57)
Left several messages never responded.
What I gather from my research on Joseph is that he chooses who he wants to work with. He will lock you in to a contract, submit your drawings, pick up and hold on to your permit, Joseph can you please finish the job. Do not trust this company. I trusted Joseph and all he did was LIE. Initially meeting Joseph he made tons of promises and insured us he wasn’t going to rob us; but he did just that. He claims that he is 15 min away from my business to deliver parts and never shows. He told the electrician to hook up the fans, knowing he didn’t put any up there. He is a complete mess, full of excuses, and lies about everything. He took my money, tied up my permits and 11 months later and is refusing to take this job serious. It’s been completely devastating. He doesn’t even deserve 1 star.
Never respond
Installed a complete restaurant hood system with fire suppression with full commercial hood installation in under 3 weeks. Fantastic job and will refer to my clients.
We have a commercial contract here in Orlando Fl and the owner told us he needed a hood ventilation system in dallas tx, after spending a few hours getting the run around from other dallas companies Master commercial hoods saved us. They gave us a great bid and the job passed all county inspections, we look forward to working with you again. Thanks Joe and team
His work I can't speak for as he never did any. However handling of my inquiry, scheduling, and doing the work was sub par and below average. This contractor makes a lot of promise but doesn't follow through. Nice guy, good sales men but no follow through. Cost me 4 weeks of down time to find another contractor. Multiple no answers via phone and text message. We call that unreliable.
Installed a new vent hood with a ansul fire suppression system the guys did a good job
Your voicemail box is full. Oh well, on to another company...
I needed help solving a problem with my commercial vent-a-hood system since the kitchen was too smoky so I called this company. Turns out that we had a broken belt on the return air so they replaced it. That’s where the problem got worse. The smoke was much much worse after the belt was replaced and Joseph basically told me that he couldn’t do anything about it. $270 down the drain.
Great business got me approved for the fire department for my food truck I recommend this company. I would give unlimited stars if I could
Joseph was so great in ensuring we had our fire extinguisher inspected the same day. He had a full work day that he put on hold to meet me at his office and ensure we had everything we needed before our inspector came. If we could give 10 stars we would, great company and equally great service!
Muchas gracias Josep, excelente trabajo en la Tortilleria Tepito, en Joshua, Tx
Joseph the boss at Master Commercial Hoods and Fire is really a professional person . i got his contact from Google ,called on Sunday evening and left a message to fix a vent a hood motor in Irving Texas he called me next working day and sent his technician they fixed it but after left it stopped working i called him and explained the situation he sent his master electrician and fixed the issue on time.i got double the worth of money i paid.Thanks Joseph and team.
Fast and Professional Service. Handled all our fire system requirements for the city of Mesquite. Thank You.
Very experienced in exhaust hood installations, only down-fall is that they are so busy. I was put on the back burner for 2 weeks. If your willing to wait he is good !!!! Pay for your equipment, The only way to get in line was to PAY. That was another ehhh type of thing., you must purchase all the hood fans before he installs them. Once delivered and his crew arrives the tables turn fast but.... you must wait; it took me 2 weeks and I hated it but the kitchen is finished
Amazing work! Really great guy! He didn’t have what I needed but within a few hours it was built for me!
Our vent fan died at my business around 10pm and I called to repair. Technician showed up next morning at 10am and fixed issue in one hour. Called when was on way and was on time. Highly impressed with customer service and will recommend to anyone. Thanks for helping us out on such short notice!
Excellent service and very prompt response. I needed someone to come out immediately and he was there as soon as I called. He made sure to explain everything he did so that I would understand the entire process. He also has reasonable pricing. I will definitely use his services again for any services my restaurant may need in the future.
Great service, I called in and got it done the same day and m ready for the inspection tomorrow. What a great and fast service. Thank you Joseph USA donuts and croissant
First time caller requested service for my small take out restaurant and they provided great, quick, and professional service!