Reviews (36)
I have used Adrian's services twice, and I have recommended him to friends and family; this guy is amazing! I always receive quick responses and same day action. Not only is he friendly, and thorough, but he is local. Honest and fair are qualities I can respect and what will keep me a loyal customer.
Update: I read more reviews, and I also found Mason's to be unresponsive to my calls and text. I had a part replaced that has been leaking since installation. Other companies are extremely busy, and I don't know when it will be fixed or what damage it is doing to my walls. I appreciate the quick service of the guys with Mason's HVAC. My furnace was replaced in a day, and my home is comfortable again.
I highly recommend Masons HVAC and Remodel Service for all interior and exterior remodel and home improvements. Masons is simply the best! We were just going to replace siding on one side of the house. Adrian and his team did such a fantastic job, that we had him replace all of the siding. That has turned into many more (much needed) improvements, that are on- going. Thank you Adrian and all who work at Masons!!!
Our AC was acting crazy. Adrian came out, carefully looked it over, diagnosed it, and promptly fixed it. I have an older AC, and I was worried that a repair company might pressure me to get a new one. Adrian did not do that. Instead, he showed me exactly what he found and repaired, and explained how to keep my system running well. No pressure! He was polite, professional and respectful to me and to my property. A great experience, thank you Adrian!
Needed our AC system replaced. Adrian sent a team who was quick, efficient and respectful. They arrived a day before expected at 1pm and were done before 5:30pm. Replaced upstairs and outside units. House is cooling very quickly. My go to guys from here on out
Adrian was amazing, per usual! He was able to squeeze us in same day and we're cooling off as I write this. Mason HVAC has taken good care of our house as well as my elderly parents' house for several years and I'm grateful for their work ethic and customer service.
Excellent costumer service, technician are professional and with knowledge about they trade. But the most important thing is; They reliable and honest with great price
Adrian was not only ultimately professional, timely, extremely thorough and knowledgeable, but he went well above and beyond to help me during this Christmas freeze when I had no heat. Without reservation or hesitation, I highly recommend him to solve your problem.
Expert knowledgeable dependable service. We were very happy with Mason's work.
When my AC went out a family member contacted Adrian of Mason’s AC and Heating. He called immediately even though it was late in the evening and came out to check the unit early the next morning. He had to have the necessary part ordered and when it came in he came straight to my home to install it. It was labor intensive, working in a home registering 95 degrees. He worked tirelessly to restore my air and did so at a very fair, competitive price. Adrian is dedicated to serving his customers and providing a professional result. He is a real pro and choosing him to service your AC/Heating will be a decision you will not regret.
Adrian was referred to me by my HOA president for my HVAC replacement. AC broke on a Thursday, I called Adrian Friday and it was installed the following Weds. Adrian was prompt returning calls/texts, his price was completely reasonable and way under the other quotes, he was professional during every interaction, and he showed up ON TIME. I will 100% use his services again and feel comfortable recommending him to friends and neighbors.
Our AC went out at 11 PM! Who do you call at that time of the night? I was definitely panicking but then remembered a friend who could possibly help. We went with out AC for one very warm night. At 7 AM I was on the phone to our friend and he highly recommend Adrian Benitez as highly capable, very professional and very affordable. Even though he had a full schedule, Adrian came at 7 PM and repaired our AC! He explained what needed to be done, what parts he had in stock in his business truck, and what the cost would be. We have enjoyed a cool home since his visit. Thank you Adrian.
Adrian is very helpful and professional. Very willing to answer questions. Doesn’t over charge like the large companies do. He has been a great help!
I’ve hired Masons for two HVAC systems. They did a full installation at one location. They came prepared for the job, and got it done right. They were always happy to answer my questions, and I was surprised how affordable the work was. I’d recommend highly!
My AC went out Thursday night before a day forecast to hit 103. Mr Benites managed to add me to an already busy day. He not only insured warranty information was input so the expensive part that had to be replaced was covered but also drove across town on a Friday afternoon to pick it up so he could complete the repair that day. I will call his company again if I ever need AC/heating services and will recommend him to my friends. I noticed the company also offers remodeling services, and I intend to obtain quotes for work I need done. It’s not often you find a company you really trust, and I intend to do more business with this one.
Adrian and his team were wonderful, they came in and replaced our entire HVAC system (2 units) and both our thermastats quickly and efficiently. Everyone was polite and considerate. The job was done in the timeframe they requested and there were no hidden fees. Everything was upfront. I would highly recommend them.
These guys are great. Adrian is honest, fast and efficient. Couldn't be happier with his work!
Was having some AC issues at a condo. Called these guys up on a Saturday afternoon needing them to replace my 15+ year old unit quickly and they were out the very next morning to do this. The team was friendly, professional, and communication was amazing. Please note, I called around for pricing and these guys gave me a very good price, much better than others honestly. I will definitely use these guys in the future for any of my HVAC needs. A++ customer service. Thanks!
Couldn't be more thrilled with Adrian and his team! Great pricing and great service. The whole team are careful, conscientious and polite. Thank you so much for taking great care of us Adrian!
My a/c went out last night. Figured, th no big deal, WRONG. Called popular companies that spend all that money on advertising.,,, CRICKETS!! Then called a friend and he told me to call Adrian. He answered immediately! He was at my house within 2 hrs. Addressed the problem gave me a quote and wala! DONE! I'm in sales, I know how important customer service is. Adrian provided that great old fashion customer service that big companies are forgetting that's how they got started. If you need an a/c man, don't waste your time and call ADRIAN ! I promise you will be satisfied. Thanks Adrian 👌