Reviews (100)
Our impression of JNJ Heating and Air Conditioning, Inc. was excellent. They were structured, effective, and punctual in their communication. They did a great job working on our house, and they were very knowledgeable. Will use them again and would heartily suggest them!👌👌
We had our furnance through this company for less than 10yrs and due to a known mfg heat exchange issue, it failed. The sales guy tried to tell us this was an upgrade, but after looking at the specs the new furnance is 60K BTU versus 80K BTU. Also, the installers left holes in our drywall when bringing the unit downstairs. We called to discuss this issues and were told someone would call back, but no one has yet.
I having been using jnj for many years. I had a house fire and met jnj as one of the contractors doing my home hvac and heat. Out of all the trades these guys were by far the best. I have continued to used them for many years and have never been disappointed. Fast service great people at a fair price. Love the maintenance program that services my units twice a year keep up the good work JNJ!!!!!!!
Our home is 90 years old with radiator heat. The boiler system had been jerry-rigged to fix problems in the past and was dangerous. The housing was still in the old coal furnace housing! This wasn't an easy job and it certainly wasn't a run of the mill job! It took a company who was serious about meeting challenges and giving excellent customer service, at which JNJ Heating excelled. Two people looked over the current system, took a great deal of time asking about our needs, answered all my questions clearly, and then sent me a quote describing all the work they would do. I communicated several times after that as new questions occurred to me, and again I received clear, quick, thorough answers. I contracted with JNJ to do the actual work, and under Mark's excellent leadership they got the old boiler out, cleaned up the area, and installed a new system. Throughout this time Mark and his crew were very professional, answering more of my questions!, explaining the new system, and being very considerate. I would recommend JNJ highly to anyone needing help with their heading and air conditioning needs.
Had our system installed about two months ago and noticed over the weekend something that we felt was done incorrectly. Placed the call and had a tech out here on the same day! Pete was extremely knowledgeable and understanding! Explained why it was done this way and corrected to the way we wanted! Very professional and personable!
We had several a/c companies tell us they could not replace our 40 year old air handler. Casey researched the problem and located a company that had a replacement air handler. Mark and his crew did a great job installing the unit, while dealing with some unforseen issues. Also they were courteous and very careful by wearing their masks.
Our air conditioner stopped working. We called JNJ and they came the next day on time. They figured out the problem and fixed it that day! They were polite and courteous! I would definitely recommend them!
Only making this a 4star as I have only just had my HVAC installed and too early to say everything is working grand. However, regarding the team that came out, they were professional and did a clean job. Explained issues and answered my questions. Would recommend them
I could not be more pleased with JNJ. They were prompt, professional, friendly and honest about the status of my failing air conditioner unit. They provided me with several fix options and the related costs and benefits and risks of each option, allowing me to quickly and easily weigh the choices and pick one. I will absolutely be calling them again in the future for my impending air conditioner replacement!
When we needed them in a hurry, JNJ was there for us. Our system went out a few days ago during one of the storms. Another company came out to assess the situation & said we needed a new system. We understood, but it’s hot & wanted to know the timing! They couldn’t even tell us when we would get the quote. 😫 In the meantime we called JNJ, the owner was out at our house within 2 hours. Quoted immediately, and had his team deliver 3 window units FREE of charge to use until installation!!! They had the financing done that day and installation 2 days later. The price ended up being $2,000 less than the original companies quote, which was sent AFTER JNJ’s installation was already complete. Let’s just say JNJ and their team saved a marriage today! I highly recommend them to anyone who has HVAC needs.
I were very pleased with the service we received with JNJ HVAC. They responded quickly to our air conditioner needs. The service technician, Jay, was professional, courteous and knowledgeable. I found the cost to be reasonable. I would definitely recommend this company to others.
On June 10th of this year, Codi, an HVAC technician from JNJ Heating and Cooling came out to our house for maintenance on our AC and furnace. He was extremely courteous, knowledgeable and kept us informed of his findings and progress throughout the whole process. He took pictures and videos of everything he worked on and the problem(s) he did find were fixed to our satisfaction both quickly and cleanly. I highly recommend this local company.
Codi did a thorough job on our AC service today. He explained AGAIN how to change the electronic filter and even wrote down all of the steps. I feel confident that I can do it on my own, which is important since the filter needs to be changed quarterly. He also explained a pressure issue related to our ductwork in a way that finally makes sense. I will be happy to have him come for our service needs in the future.
JNJ response time was expedient. Service technician Cody was very professional, courteous and knowledgeable. His work ethic and attention to detail was greatly appreciated. I was very satisfied with the quality of the work performed on my Air Conditioning condenser unit.
Company responded to problem same day I called, worked hard all afternoon. Codi returned next day to complete the work, (on his day off!), and worked hard for hours to finish the job, very determined, efficient and polite, I would be proud to have Codi as an employee. The air conditioner is humming away again!!
I have used JNJ in the past and they have provided excellent work and services. Recently our A/C went out and they responded with a service (Peter N) in the afternoon and fixed the problem. He was polite and explained the issue and showed me the part that was causing the problem. I would recommend them.
I checked with JNJ sometime in the last two days because my AC went out. When I checked this morning - first day after the holiday - someone was assigned to come out between 9 and 11. Codi Campbell was the service provider. He has come to our home before. He was excellent. I am always glad when he comes.... for he does a thorough and excellent job. I checked in with the office this afternoon because I am unclear about my contract with JNJ. I was told that someone will call. That will be great.
Pete came for a broken heater. He took his time and explained everything he was doing and spelled out the options moving forward. Allowing me to make informed decisions. Very professional and polite. I would definitely recommend JNJ and Pete. Keep it up! This is how to get repeat customers
I was amazed at how quickly JNJ responded. My daughter has really bad allergies and she was having difficulty breathing. Someone mentioned to get the air ducts cleaned. I can’t tell you how happy I am that I did. I was shocked at the amount of dust we had in our ducts and it makes me sick to think that my family was breathing that in. Here’s the great part, since the work was done, my daughter has not had any issues. She mentioned that she could tell the difference right away! I would recommend everyone call JNJ to have them come out to clean their air ducts before spring. These guys were great! And I will definitely be using them again.
What a find this was! I had a gotten a rough estimate from another very well known heating company, but a neighbor told me about JNJ. Casey was amazing in working out what system would work for me, but best part was he didn’t try and sell me something greater than what I needed or than what I wanted. I told him what I was thinking and he gave me 3 options: good better best. Simple and quick decision to make. And price was $1500–$3000 cheaper than that other company. And my AC was the old Freon and about 17 years old, so bundled in a new AC. Installed it today, Justin and Mike were prompt and courteous and worked their butts off - 6 hours straight no breaks! And explained everything afterwards. I think this is a great company with a great owner, which means great employees. And not out to gouge you! Highly recommend!