Reviews (23)
I was very pleased with how quickly my AC was installed from the moment I received my estimate to installation. I received an estimate on a Saturday and it was installed on Tuesday! The total process took about 7 hours. John and his crew were professional, courteous, prompt and affordable. I would recommend them to anyone and would definitely use them in the future if needed.
John is a professional and a complete pleasure to do business with. Effective work, superior customer service, and fair/transparent pricing is what was provided, and our family is grateful. This is a local business gem with its priorities dialed into the complete benefit of its customers.
Jr came and took care of buisness super professional and courteous. Will definitely be my go to company in the future
John Jaimes provided excellent service for us. he was prompt, courteous, and knowledgeable. I highly recommend J&J Cooling and Heating for your home system needs.
Simple words great service.When John came out give me estimate very professional about it.During the install gave me update on what was going on.Even did fallow up with me after the installation of the New AC system.I would recommend his services.Straight to the point of what needs to get done.Thank u John for ur business
We call j&j cooling to look ur Ac. With in minutes he has the unit running.I highly recommend this company for your ac repairs. Fast responsive and a fair price. I will definitely call them again in the future.
Am very pleased with technician that came out and fixed my AC unit. Was very professional and didnt quit until the problem was fixed. Thank you so much.i highly recommend them.
He came out pretty quick and fixed my heater and thermostat. Friendly & pricing is great! 👍🏼
Dealing with John of J&J cooling was such a good experience. He was able to explain what and why a new unit was needed in a way that was easy to understand. He was ready with all parts needed to perform work with the week we set it up. Also communicated very well about scheduling, pricing, and anything else that might have been an oversight to me. I would recommend to anyone that needs any of his services.
Unreliable!! John, said he could come by 2pm on Saturday Sept 25. No call, no show I called to find out if he was going to still do the job, he informed me he was still at another job and was running late. John calls about an hour or two later to let us know he was still at the other job and would keep us posted. Didn't hear back from him. John opted to come in on a Saturday and this appointment was scheduled with the logical assumption that he had allocated the time needed to get the job done. Given the number of positive reviews he's gotten thus far, it's strange to be experiencing this with a business so highly rated on Google.
John was very knowledgeable and quick! He had our AC back up and running in no time and was a pleasure to work with. We will definitely be using his services again.
John was awesome, our AC just stopped working. We got a referral for him and thankfully we did. He was able to be here next day. He found the problem, found that the part that needed repair is still covered under warranty. It was so awesome that he took the time to look up the serial number and find that out, saved us a significant amount of money. While he was waiting on the part to come in, he got our unit to the point where we could use it until he would be able to get the part. Which was great news as we all know how hot it can get in Texas in July. Once the part was in he came right over and got it installed and got us back up and working. He was very kind, fun to communicate and work with, and got the job done! I would like to say I hope we would never need to use his services again, but that isn't reality. We will for sure be calling him for any future work, service and/or maintenance on our heating and AC. Thank you!
John is always honest, fair, and reliable. We have used his services twice and are never disappointed. He has always been able to resolve our issues immediately and fully explains any and all issues with the confidence of years doing what he does!!! We will continue to utilize his services and we highly recommend him to anyone with HVAC needs. Thanks John! Keep being awesome!!!
John was quick to get to our house, explained and showed me everything that was going on and by far didn’t try to charge for unnecessary work. I assumed I was going to be paying around 2k and only ended up paying $200. Honest fast.
John has done a lot of work to my central air system over the course of several months. We found him originally because lightning struck our home at the end of summer last year and blew out many major appliances in our home, including the all the transformers and the controller boards in our central air, charring the main power line going into the unit in the process. He fixed this in a matter of just a couple days. Most of the waiting was just waiting for parts to become available. Then a few months later during a cold front we found that the lightning had also taken out the heater. As soon as I called he knew what was wrong and had everything ready to go and repaired the furnace. He was so good that we called him back again when we wanted to install a smart thermostat. And at our request, he found some serious leaks in our ductwork in the attic that was blowing dust into our living spaces. So far so good, and when we have another issue, we're going to call John again. He explains his repairs clearly and I need to stress this HE IS VERY FAIR WITH HIS PRICING. In each visit to our home we never felt like he was unfair. I highly recommend J&J Cooling and Heating Services!
The guys did an excellent job installing our central air/heat inside unit. Would definitely use this company again.
John and his son were great at coming promptly, explaining the problem, and getting it fixed. Rates were reasonable. I would recommend them for heating repairs.
J&J Cooling and Heating were able to come out in a timely manner & fix my heating system. He was super nice & explained the options to fix the problem clearly. I personally had an excellent experience & will be contacting them in the future!
JJ Heating and Cooling performed outstanding service on my broken blower. He was honest and professional in his dealing with me. I would recommend him to anyone that needs service on their unit. His prices were fair and reasonable.
John is very trustworthy, professional, and will always deliver the best customer service. I will continue to recommend J & J Cooling and Heating Services to all of Austin, TX!