Reviews (36)
Alex was very helpful, professional, and efficient! I appreciate his quick work!
Thank you Alex you have saved me so much money. You were there within the timeframe you stated was great with customer service. I had a very pleasant experience from Alex he came address the problem I was having with my HVAC system and was great with recommending service to help save me money in the long run. Alex you truly was a life saver and the price I paid was well below what others was charging for the same service without the advice or all the parts I will be only using this company for all my plumbing and HVAC needs from now on. sorry I have no photos to submit Anyone who needs service I recommend Alex you will not be disappointed at all.
I am very pleased with the work Alex did. He was very professional and detailed in explaining what needed to be done. Called and got same day service. I would definitely recommend this place!
I had an emergency and needed to have my tub stopper pulled out because it was stuck. I randomly googled plumbing services and stumbled upon imperial plumbing. I am so glad I made this decision the staff were so friendly and helpful. The technician that came was Alex he was so patient, kind, and very attentive I was so impressed with the service. I will definitely be recommending imperial plumbing to family and friends. I wish I could rate 10 stars!
Alejandro was very nice and sent Alex to come by within the hour. Parents plumbing is in bad shape, but Alex did a great job. A bit pricey (flat fee), but they did a great job. Awaiting a quote from them for a more ‘long term’ fix. Hopefully we come together on that as well. But thus far, satisfied and you have a great employee in Alex, Alejandro 😊
I was very happy with the quick response time from when a called Imperial Plumbing to when my issues were repaired…within 24 hours!! Very courteous and knowledgeable technicians. Would recommend them and will definitely use them again.
An appointment was made to fix a leak the plumber came out said he did not have the parts needed to fix it, he also said he would return later in the evening and never did. the owner told me to stop complaining about the services After I explained the situation.
Super knowledgeable, helpful and professional.
Excellent customer service!! Came out and fixed all of the issues with. I was very satisfied and would MOST DEFINITELY recommend
Did the work less than a half hour thanks so much
Great customer service
No call and no show for an appointment I was scheduled for.
Alex and team went above and beyond to locate and replace four pipes that had burst during the freeze. They always made sure I knew what they were doing and the status of the repair. I recommend them to anyone needing plumbing services, they are fair hardworking and knowledgeable.
One of the best plumber I have met. Alex was not only professional and efficient , but affordable with high quality workmenship. I would recommend Alex to anyone.
During the 2021 Houston freeze, Alejandro responded quickly to two different calls to help me out. He was the perfect balance of friendly and professional and was able to get both of my issues resolved quickly and efficiently. Thank you again for such a great and fast response! Highly recommend.
Extremely courteous, professional, and reasonably priced, Alex did a fantastic job. After an ice storm, Alex answered his phone every time someone called where everyone else just let it roll to voice mail. I have already recommended them to family.
Great prices ! Great service ! Recommend Imperial Plumbing . 10 stars !! ⭐️
Great service & friendly staff!
On time and very friendly service! Great prices! No complaints here!
Great and quick service repairing the leak I had in my shower. Highly recommend Alejandro’s services.