Reviews (25)
We just started using them this year (2023). Ricky has been out 3 times and has always been quick to respond, prompt with time, friendly, knowledgeable, and reasonable with pricing. We will definitely continue to use him for our heating and AC maintenance!
THE BEST! We have known Ricky for years and highly recommend him. He does a great job providing prompt, professional and exceptional service. We feel so fortunate to know him!
I have used Ricky for many years. You do not need to worry about him being dishonest or trying to upsell you. One of the most honest and knowlegable technicians I've met. Very friendly, honest, reliable, and shows up when he says he will. I will continue to only call his company..
Ricky and Matt were awesome. I found Glasgow on Nextdoor and took a chance. I’m glad I did. Ricky is extremely knowledgeable, and didnt try to sell me on additional services or work. He was upfront and honest, and on time. I would highly recommend Ricky and Matt for your HVAC needs. Thanks for the great service, you’ve earned yourself a repeat customer.
Have worked with Ricky for years - friendly, honest, reliable, and damn good at his job! Can’t imagine why anyone in the Austin area would choose anyone else for their air/hearing service.
I woke up at 5 in the morning burning up! Our house was already at 77 degrees and getting warmer by the hour and the sun wasn't up yet. A friend referred us here and we called around 10 am and left a message. I had a text from Ricky within 5 minutes and in 3 hours he's already come out and replaced our compressor. Fantastic service and so kind! His number has been saved and we will call him in the future of needed! Def give him a chance!
Ricky is awesome! We were having problems with our our mini-split in the garage and the manufacturer was giving us a hard time about replacing the parts. Ricky helped us get some answers from the manufacturer and eventually he installed a new unit. He's always been very responsive, professional, and honest and is clearly an expert in mini-splits which is exactly what we needed! We highly recommend his services.
We have been using Glasgow Heating and Air for 4 years. Ricky has always been on time which is huge. He doesn't give you a 3hr arrival window (like other companies do), but an actual time that works best for you and your family. His maintenance visits are very thorough and unrushed. He takes the time to listen to any concerns you may have with your AC or heating unit. I don't know much about my unit, so it's great having a tech who doesn't make me feel stupid for asking a silly question. And he will not try to sell you anything that you don't need. I would recommend Glasgow Heating and Air to anyone.
Ricky was prompt and explained everything he was doing clearly. He was honest and offered valuable information without putting on a hard sell. All of the prices were reasonable for the value provided. I would recommend this company and will definitely use them for my hvac needs in the future.
Very professional service and thoroughly explained everything that was being done.
Ricky was very responsive and accommodating. Did a great job.
Ricky has been to my house for A/C and Heating issues. He’s easy to reach, quickly able to make an appointment, very nice & informative, and fixed each issue with the latest technology at his disposal. A great value as well. He’s earn a loyal customer!
Thank you Ricky for job well done. We appreciate your timelines, professionalism and knowledge. We highly recommend your services 👍🏼!
Mr Glasgow is the consummate pro. He is just awesome.
Timely, professional, responsive, detailed and HONEST!!!
Ricky is my favorite AC tech. He does everything.
Outstanding work. Great integrity. Good person to work with.
Ricky is my FAVORITE of all the contractors who were hired for my remodel, hands down. Numero Uno. He did a fantastic job. He continues to give me WORLD CLASS service, support for my aging units. I could not be more happy. He is a super nice guy! Thank you, Glasgow Heating & Air.
Mr. Glasgow is a pleasure to work with. He's on time, does quality work, answers questions and is very professional in all aspects of his work and dealing with his customers.
Exceptional service. Expert knowledge for best unit and improved airflow in mid century home.