Reviews (8)
Great company! Our heater broke the day before a snow storm, we called and they were able to get a technician to come out same day! We received 5 star service, the technician was very knowledgeable and it was affordable! Highly recommend!
Joke of a company. If you want to throw $500.00+ in trash and not have a functioning system choose this guy. They told me I had to replace my system without putting guages on my condenser ($7,000.00 job). Terrible service! Got my system running for $300.00 JOKE
Made an appointment for propane furnace repair on a 6-year old furnace. Tech was over an hour late. Told us there was corrosion on the furnace control circuit board and heat exchanger and that the control circuit board would need to be replaced as a starting point ($800 guestimate). Told us the heat exchanger may need replacing as well, but it should be OK as long as the carbon monoxide detectors in our home didn't go off (nice little scare tactic). Told us that if the heat exchanger needed replacing, it may be more economical to replace the entire furnace (even though the heat exchanger is still covered by the factory warranty). Promised to email an estimate with options for repair or replacement. Never emailed an estimate. Only after calling and chewing him out did he come back with a verbal estimate of $200-300 for the control circuit board and then proceeded to tell us it may need the motor as well for another $300+. Had a second company come out for a second opinion. Second company's tech cleaned the flame sensor and performed a full inspection. The furnace now works perfectly. Explained and showed us that there was no sign of corrosion where we were told by the Barnett tech. EDIT: Thank you for your response, however, as of 4/28 we still have not received an emailed estimate. At this point we no longer need one. Also, the second tech showed us the dirty flame sensor and showed us how to clean it, so I have a hard time believing your tech cleaned the flame sensor just 4 days earlier. The second tech also explained that a dirty flame sensor is a common issue on propane furnaces and that it should be cleaned every year - something we have admittedly not kept up with. After the second tech cleaned the flame sensor, he checked all the circuits and inspected the board and found no corrosion or communication issues. After all his checks and cleaning, the unit fired up immediately with strong blue flames - something that did not occur after your tech inspected the
Certainly knows his stuff. Great service.
Have used this company several times for my properties and never a bad experience. Great service and very professional. The owner Alex always understands the sense of urgency especially when it impacts tenants which I appreciate!
Great Service, very professional, answered & returned my calls promptly.
I personally did not hire this company but my landlord did to fix a heating as well as a plumbing issue. I initially had no heat and once that was fixed I than had no hot water and then that was fixed and I was back to no heat and once that was fixed I was back to having no hot water in a matter of a week. To make a long story short this company was ready to replace the hot water tank when the only issue was that the temperature gauge was set to cold. Not a trustworthy company in my opinion and certainly a company that will create more issues in order to keep coming back and make money.
Great service! He was here after hours and very helpful, I'm so thankful!