Reviews (22)
EXCELLENT CUSTOMER SERVICE..HANDS DOWN NATE WAS VERY PROFESSIONAL OVER THE PHONE AND ANSWERED ALL MY QUESTIONS AND WAS VERY THOROUGH!!! THANK U NATE
I got quotes from 5 businesses and this was the only one that didn't try to nickel and dime me for a few hundred dollars. They did the analysis to get me the right sized unit for my home, and I can say of all the individuals I met, the owner/operator is incredibly ethical and trustworthy. I highly recommend them!
Excellent customer service. Very professional. Response to questions and would highly recommend them.
Great customer experience. Very professional and knowledgeable company to work with. Would highly recommend to others.
Absolutely amazing experience. Nate was very professional and helpful. Quality of his work is top notch. I’m so happy to work with him. He did my furnace, ac and water heater. Would definitely recommend him. 10/10
Definitely using this company again. AC went out around 3pm I called Nate explained the situation. He came out within 2 hours and fixed it. His price was very fair.
Nate is a Christian man who fulfills his promises. He set the date and time that he would be here to install my A/C and was prompt with his arrival. He set an acceptable down payment and wouldn't take any more than that until the job was done. After he finished the installation he physically went over everything including how to do simple annual maintenance. It is not my normal personal policy to recommend anyone no matter how good they are. I'm making an exception in the case of Nate and Furnace/AC Direct.
Nate Cagle was quick to schedule an appointment. He was absolutely thorough in his explanation, leaving us feeling like we were making an informed decision and also the best decision for us. He always kept his word and arrived when he said he would. He didn't just send a crew, he personally came and did the work. We called him because some friends recommended him because they were so happy with his work. We feel the same. Highly recommended.
Nate has put in several A/C units for us, and did great work both times. We prefer to use his services because he is professional, knowledgeable, honest and reasonably priced. I would give his company Furnace A/C Direct a call if you have hvac needs!
I would highly recommend Furnace AC Direct. Nate was extremely informative, professional, and got our AC installed unbelievably fast! It's clear that he cares about his customers and was very honest with us about increasing prices (like everything else in the world right now!). He is willing to work with your budget (to the best of his ability) and offer solutions when needed. His work is very clean and organized, all wires & pipes are neatly sucured and tucked out of the way. We are very happy with the service he provides and won't hesitate to reach out to him for our HVAC needs in the future!
Replaced 44 year old Furnace. Installed New Modulating Furnace & Air Conditioning. Excellent Price from Furnace/AC Direct and Nate Cagle even turned in the Credit to Consumers Energy for me & called and scheduled the Inspection after installation. The install was a few days after the 13 inch snow storm in February 2022. Furnace on Feb 7 and AC on Feb 8. Nate was precise, professional, friendly and the install was great. Nate guided me through the whole process from proposal in November 2021 to Installation on Feb 7-8 2022. Nate worked with us when the equity loan shifted close dates several times. The pictures below are after they were inspected and green stickered. I got a good quality installation for a good price and Nate is helpful and patient. I highly recommend using Furnace AC/Direct.
We got really professional service from Nate. He was very informative, explained what he was doing as he went along. Personable, polite, friendly. Would we recommend him to perspective clients ? You bet ! Thanks Nate.
Great work! Would use this company again and highly recommend.
New AC installed and running well. What I like is, they are On time, reliable communication and payment methods. No huge markups like other HVACs.
Furnace/AC Direct was very prompt in their response in every way, they made the process very easy. They will make a strong effort to save the customer money and its a great value for the added enjoyment their service brought to our home. I recommend this company for anyone who wants quality equipment and a great customer service experience. Thanks for the great work!
Nate was such a huge help when it came to replacing our AC unit this Spring. He went out of his way to make sure we got the best quality and service possible and he delivered with an amazing product. Our AC Unit works great and I would recommend him to anyone who asked! You won't regret choosing him.
Nate installed my new furnace and central air conditioning unit. I could not have been happier! The furnace is much more efficient and has saved me a lot on my utility bills. I did not have central air conditioning and wasn't sure I could afford it until Nate came along. He is very fairly priced and did an excellent job.
He is very knowledgeable and professional. Also informed me about additional rebates from consumers energy. Highly recommend them!
Wonderful job. Kept everything neat and clean during removal of old furnace and install of new. Was careful of wood floors etc. Also we love the automated service for filters.
I highly recommend Furnace/AC Direct. He his very responsive, very fairly priced and gets the job done right. He is customer focused and communicates well. My furnace was replaced in 5 days after the initial call. Thanks