Reviews (100)
I called Joe and he immediately returned my call. He was kind and willing to fit me right in to his schedule, that same day. Once he arrived he was extremely professional and quickly diagnosed the problem. I couldn’t have asked for better service!
I have used this service for 3 years now. I cannot say enough about their professionalism and timely service. They take time to access your needs and follow through with promises. I recommend them without reservation.
We had an a/c go out last year, and they came out without trying to sign up a yearly service contract to inspect. I really appreciate that aspect, a trip fee vs a contract wins any day. Did a great job of communicating what was wrong and my options. Very professional, and helped me with some forms for a rebate. Installation went smoothly, and it's been working great! Called em back a year later for the second a/c unit, and he came out very quickly and again just a complete professional. If the unit ends up needing replacement, I will be calling him to install that one as well.
Our a/c went out during the hottest part of the day, no other company would help in emergency, and all I can say is "thank goodness I called Joe!" He provided quality, timely service to us in our hour of need.
My AC went out and I called Frosty Joes, he arrived within 30 minutes. Exceptional timing. He was very honest. He also is a very knowledgeable technician that shared tips for future cost saving AC care and maintenance. He had my AC up and running in no time. This man knows his stuff! Not only fast and reliable but also reasonable. I will continue to use Frosty Joe’ and definitely recommend!
Frosty Joes was able to install my new ac unit efficiently, timely, and for a great price.
Last week Joe and his assistant came out the very same morning I called. Our AC had gone out the night before and he had it right back up in no time. Visit took 15 minutes tops! There was also a headphone cord wrapped and melted around the fan...(what!?). They helped with getting that off as well. Very pleasant experience. They were both extremely professional, helpful and friendly. Will definitely recommend them for anyone needing AC/heater troubleshooting. And we will certainly use them going forward. Thanks Frosty Joes!
Had a great experience with this company! They were able to come out the same day & took care of the issues I was having. Very much affordable, professional and knowledgeable. Will def be using them in the future!
Very pleasant experience, they were fast and efficient very friendly and saved me from this heat.... thank yall some much and ill definitely be back if i need anything
Made a call after looking for a honest ac repair company to help my elderly parents whose central unit went out on them at 4p.m June 1st. On June 2nd Mr. Joe was out and helped them after looking for every Avenue to say them money. But June 3rd all new system put in and working great.. Mr. Joe is a honest man ..
5 stars is not enough to commend joe and his team. The tact, professionalism, and courteous demeanor were a approach to business beyond impeccable. I forgot to ask if he was prior military but just the way they moved seemed as if they were. The price I was given was not the cheapest or the most expensive it was in the middle and fair. I pray joe and his team stay in business for a long time and continue to serve with the professionalism they did. DG USMC (Ret)
My AC stopped working on a Sunday evening. I called a repairman I previously used. He said he was busy and would call me back. Monday I still didn't hear from him. I searched for another repair person near me. Frosty Joe popped up and it showed he was near me. I called and he came Monday evening. Checked my AC, found the problem, but would not be able to get the part until the next day. He offered to loan a window unit as my wife was bothered by the heat. We declined as we did not have an available window for it. He returned the next morning, took the bad part off, left to get the part, returned and fixed the AC. Frosty Joe is great and I will be keeping his number for future use. Frosty Joe is knowledgeable, fast, dependable, and just a very nice person!
Joe and his assistant (his daughter) came to my house to give me a 2nd opinion and a quote to replacement my downstairs ac coil that was leaking Freon . He worked around my work schedule which means he had to come after 6 pm. He was very professional , courteous and helpful with explaining what I needed to get repaired on my system. He was able to get the part the same week unlike the other ac company I got the previous quote from and he even did extra services that the previous company was not going to do unless I paid extra. He arrived on Saturday morning with his crew and they got it done within 5 hours like he quoted me. I highly recommend this family AC/Heating repair company over any big AC/ Heating repair company.
I would like to thank Frosty Joe’s for coming out to my barber shop Anointed Cuts for AC repair today. I would highly recommend Joe to family, friends, and businesses. Thank you for being prompt, professional, and providing great customer service!
I had my AC go out and I called Frosty Joe's. They were timely, professional, and explained everything in simple terms. This is a great company that I will recommend to anyone with any issues with their HVAC.
On time. Fast, efficient, great pricing. They explain everything in detail, and do quality work. Highly recommend.
: I reached out to Joe late on Tuesday night. Joe replied with in minutes and let me know he could fit me in late afternoon the next day. The following day joe called me by 10:00am and was in the area of my home and could get to me earlier. He quickly showed up diagnosed the problem and had my unit up and running in less then an hour. Not only were my expectations exceed on how quick the service was I believed the entire condensing unit may have needed replacing. Joe could have sold me a new unit and instead found a much simpler issue and saved me thousands of dollars. There is a lot to be said about one who show’s honesty and integrity in today’s world. I definitely will use Frosty Joe’s for any of my heating and cooling needs. I highly recommend Frosty Joes.
Very very satisfied with Frosty Joe's. They not only were knowledgeable but willing to work with me on the installation and the quality was great. We definitely found a new ac service company!
Joe is a pro he knows what he is doing!
Hands down my new ac people !!!!! Amazing company nice people