Reviews (29)
Excellent response time and professionalism. They were very courteous and the pricing was terrific. Highly recommend!
Awesome set of guys and quality service
Made a "no nonesence" assessment of our A/C plumbing which was directly contrary to our landlord's. Will supply owners of property with First Opinion's assessment, pursuant to ARS §33-1363.
The Technician was professional, he diagnosed and made quick repairs in a timely manner
Great contractor! They are extremely knowledgeable. They were quick, clean, and very detail oriented. The were able to improve my system. They also did the most for the best price. I would recommend them to anyone!
Jake and his team did an excellent and thorough job of installing our new A.C. unit and repairing the second unit. He was kind, patient and explained everything to me in detail. We are very satisfied with the price and professional service that they gave us. And they cleaned up their mess too, which isn't always done by other service people. We give them 5 stars!
Thomas is always courteous, professional & answers any questions you may have before leaving. Very happy with his work.
They don't make companies like this anymore, these folks are top notch. Respectful, communicative and understanding. They were able to assist me in resolving my A/C problems quickly and efficiently. I recommend them to all my friends and family. It's hard to find honest reliable HVAC companies in Arizona. They are the real deal.
Honestly, I couldn’t praise this company enough. The moment you let them in you simply get a taste of the past . Respect Honesty. ⭐️⭐️⭐️⭐️⭐️
I called to get my ac maintenance and they were able to fit my right in the schedule in a timely fashion. Technician that showed up was on time and professional. Very thorough work with his inspection. Technician went over all points that he found and explained what repairs could be done and the associated costs. No hiding any information. Will be using the company again next time that I need service!
Loved them! The specialist helped me find which unit was best for my home without breaking my wallet. They were really nice, professional, and had great communication! I did not feel pressured in buying anything I didn’t need and they were honest and upfront. Will definitely be using them again in the future!
Came out within 30 minutes and got our AC back up and running within a couple hours. Would highly recommend to my friends and family.
We received excellent service and would highly recommend them. We will definitely use them again. They responded to our problem in a reasonable time, fixed our issue and documented their work with photos very well. We couldn't be happier with their work!!
Technician was very professional and knew exactly what he was doing when repairing my ac system. Definitely going to use them again when my unit acts up
Scheduled my first visit with them for an inspection in tuned up. Time was scheduled for 10 a.m. to noon. By 12:05 no one shows up I call Kelsey says oh the tech is running late. Well you think communication should be important to your customers.? Then the tech shows up at 12:30 I tell him I canceled with Kelsey he proceeds to ask if I want to reschedule? I say why would I waste another 2 hours with a company that cannot communicate and show up on time
Very happy with this company. After getting a very high estimate from Goettl I went to First Opinion for an estimate. They ended up installing a new package unit up on my roof. On time, explained everything, and was professional. That night I ended up not having heat in my house and couldn't figure out why (turned out to just be my thermostat) and so the next morning I contacted Thomas and he was out the next morning and got everything working properly. I would recommend them to anyone. Also, I did my research and read all the reviews beforehand and let me just say this. Most of the 1 stars are customers of Choice Home Warranty. I can tell you first hand that Choice is awful at communicating anything and tries to rip off all the contractors they hire. So most of those reviews choice home warranty is probably the one to blame rather than First Opinion HVAC.
Very professional, clear, respectful, and on-time. Delivered what was stated and we will 100% use them going forward on this home.
Thomas came the day we called him as our heating system stopped working. He came when he said he would and quickly figured out the problem. He was very clear about what our options were, working through each one with us. As it was late in the day, he couldn’t get the parts needed that evening, but came back the next morning and fixed he problem. He was reasonable and reliable and I would recommend him highly to all. Thank you Thomas
Very professional, totally honest and upfront, felt very comfortable with his evaluation on what was wrong with my unit, highly recommend using Tommy for service. He replaced my whole ac unit that was 20 years old and was no longer working, he was very through with his explanation of how things work, I felt entirely comfortable through the whole process.
Thomas performed his task effectively and efficiently, which was not a conventional install on an aging unit. Very reasonable price. Will use again.