Reviews (31)
I would definitely use this business again. The First Class team was responsive and did everything asked in a timely and professional manner. They were friendly and courteous. I really appreciated their quick and affordable service. Thank you!
Shawn and his son were busy but came out right away, (in about an hour) due to an emergency I had with a heat boiler related parts failure. He fixed what was needed in a fast. professional manner, was very knowledgeable, polite and easy to talk to. It was done so quick it never got below 70˚f in the house upstairs. Much, much better than the last two plumbing companies, who were not only unprofessional but damaged more than they repaired. We will use his company again for plumbing & heating.
I called several places and First Class Plumbing was the only one who was able to help me. Our building was getting colder by the minute and he was here within 45 min and very fair prices. :)
They were able to reschedule me for an earlier time and I was able to pay remotely easily.
They were early, cleaned up, and when it wasn't completely fixed, came back the next day and made it good. Altogether they were great.
Shaun and his team were able to get us in quickly and explained everything well, but not in a way to make you feel talked down to. They worked quickly, efficiently and were very clean and polite. We definitely recommend them for any of your plumbing, heating/HVAC needs.
Same day service when other places quoted two week wait time. Very transparent on what all could happen and how much it would cost. He explained everything very well!
First Class Plumbing and Heating impressed me by first giving me guidance on how to resolve my home's heating issues on my own and did not ask for any compensation. I greatly value this type of integrity and leadership in business. Thank you.
I was opening a business called a lot of plumbers there prices blew me away . When Shawn came we made a deal and he did the job fast and has helped many times since . Shawn is the dog don’t mess with the rest mess with the best first class plumbing
Excellent company, good value, excellent fast service. Would always call them if I need it new system or any repairs. No need to look for anyone else
Shawn was super helpful, fast and professional installing my new hot water heater. Defiantly recommend First Class Plumbing & Heating.
Shawn was awesome. He came in a timely matter and fixed the problem quickly!!
Very helpful and always does great work.
I have been using First Class since moving to Anchorage 8 years ago, they have replaced my Hot Water Heater, and Furnace bringing everything up to code without tacking on additional costs to my bill. They have repaired a broken pipe behind a wall and have walked me thru repairs over the phone several times. They have great prices and I would recommend them to anyone. Thank you Shawn
Very professional, did exactly what was request. Will use them in the future for furnace needs.
I called and turns out my plumbing issue was a quick solution and they walked me through it over the phone. Also - only PLUMBER WHO CALLED ME BACK out of 5 plumbers called. Thank you!!
Every time I need something large or small plumbing and heating related First Class has been there and delivered. A relationship built on trust and clear communication keeps them at the top of the list of whom I recommend to anyone I know who needs a plumber
Very professional, knowledgeable, able to fix anything
These guys are really great. Top notch customer service, down to earth and honest to deal with. One of the few that also do after hours callouts. I would highly recommend!
very friendly and professional, did great work with an incredibly fair price. installed a new water heater in less than 2 hours. most other plumbers said it would take 4-5 hours and cost upwards of $1000. definitely gonna call them back if we have any more plumbing needs.