Reviews (46)
Aaron has been excellent to work with! He squeezed me in a few months ago to do an annual check on both of my HVAC systems. While my home was on the market, one of the systems broke and the other needed a repair. Aaron gave me an honest quote, was able to do the replacement and repair sooner than planned and walked the buyer's agent through the repairs he made when they still thought there were issues. He is an honest and matter-of-fact contractor who takes his work seriously and does a great job. Thanks so much Aaron!
Aaron knows his stuff, no doubt. He has many years of experience and decided to go into business for himself 5 years ago. He generously checked out our failing HVAC system (likely a small evaporator coil leak). He made a quick estimate of what a change-out (complete system replacement [furnace, evaporator, and condenser coil]) would cost. Unfortunately as busy as he was a documented bid wasn’t emailed to me. I would definitely consider Aaron for service & troubleshooting work in the future.
Aaron has come through clutch for me twice - once with my main HVAC and today with my mini split. I highly recommend him and his services. He is very knowledgeable, professional, and generous with his expertise.
Aaron listened to my description of problem and took down the make/model. Arrived with the a replacement for the suspected part. Done within 30 minutes! HIGHLY recommended.
Came home and found out my AC was out and was 95 in the house, called Aaron at 6:45 (after business hours) and he picked up immediately, offered to walk me through possible solutions, and scheduled a time for the next day. He quoted 12-2 and texted promptly at 11:40 saying he was on the way. Was professional, thorough, efficient and 1000% honest. Diagnosed and Repaired the AC within moments of arriving, and said I needed a new thermostat and suggested I go purchase my own to save on the total cost, and then came back within the hour to help me install it and finalize setup (at no extra cost). Hands down the best service I have ever received. Cannot recommend this business enough, wish I could give more than 5 stars.
Aaron is the best and very knowledgeable, quick, and reasonably priced! I will never go anywhere else! When my ac unit broke while I was out of time, he was so easy to work with!
Air conditioning was not cooling for Second night. 91 degrees in house. Called Firefly (Aaron) who answered the phone around 630pm and asked if I could get an appointment, figuring 2-3 days. Aaron asked about the symptoms and then told me it is too hot and he was on his way. Arrived quickly and had the system running in minutes. After so many 100 degree days, Aaron was a God-send! Humorous, extremely reasonable. I cannot say enough about the entire experience! Tha k you Aaron!
Aaron Rodriguez is The Best!! He is prompt, kind, knowledgeable and helpful. He kept my home AC system going for as long as he could. When it came time to replace it, he was extremely helpful in assisting me to purchase the right system. The install was flawless and his crew was amazing. They Don't Come Any Better!!!
I had a the HVAC go down during summer while I have contractors working and needed help ASAP. Aaron came to my rescue and everything was up and running in under an hour! Can’t thank him enough!!
Aaron R. is absolutely amazing - we’re newbies owning a home and he saved us from the summer heat - thank you for all you did for us ! Happy we found a reliable company near us ! Kate & Robert Smith
Aaron has gone above and beyond to be responsive, helpful and proactive in keeping my house cool and energy efficient. I appreciate that he helped walk me through all of the different options for replacing my AC unit. His pricing also beats out the competitors by a ton, and his customer service is unparalleled. 10/10 recommend!
Firefly is beyond an HVAC service company; they are educators of all things HVAC. I trust Firefly with my HVAC needs. They are fair, trustworthy and communicate efficiently. Wonderful service! A+
A few years ago Aaron & team replaced our downstairs HVAC and installed ducts and an additional intake vent upstairs. The service was excellent. I knew exactly what to I expect because he explained everything so well. Fast forward to today: the thermostat wasn’t working (blank screen). I reached out and heard back from Aaron within minutes. He TALKED me through diagnosing the problem over the phone and then gave me tips on how to fix it. And he charged me nothing. How could I walk away without AT LEAST showering Firefly and Aaron with accolades on Google?? He really is the best. Honest, friendly, helpful, and upfront on pricing. Highly recommend.
Aaron was super responsive and efficient repairing my AC today. He had been referred to me by my brother and I was very happy with how easy and quick Aaron worked with me. Woke up to a AC no long blowing cold and it was completely fixed by Lunchtime.
I could not be happier with the hvac replacement. The team used super care removing the old unit and installing the new one. All floors were covered, installers used shoe mitts. In less than 4 hours I had a brand new super quiet Carrier comfort series system and you would have never known they were here! The bonus is I got four quotes and Firefly saved me $$$.
We’ve used this company to both repair a previous AC unit and to now install a brand new ac unit. Prior to finding this company, I truthfully had given up hope that this type of service and quality of work still existed. Aaron and his team go above and beyond and I can’t speak highly enough about their professionalism, honesty, and expertise. You are in the best hands possible with this company and it’s such an important item for us Texans. I’ll never work with anyone else as long as I have the choice to do so and reside in Austin!
Aaron is such a nice guy! My repair was a simple flip of a switch (literally) and he didn't charge me a service fee. He didn't have to do that since he made a trip here but he did just to be nice. I will call them in the future if i need ac help because I really like him and the way he does business. On time, texted me before arrival, and didn't take advantage of my piddley job. I appreciate that!
Wow, Aaron Rodriguez truly restored my faith in humanity today. It is hot as hell out, sick kid crying, house heating up quickly and I’m in over my head and scrambling to figure out a broken AC, after hours, at the busiest time of year... well, one call to Firefly and Aaron calmly had me back on track and problem solved! He explained everything so clearly, and he quickly isolated the issue and walked me through a solution that saved me a ton of time and money. What a relief to have found such a straight forward and caring service professional; number saved and I will be referring my new “go to” HVAC guy to everyone I know!
Picture it--Austin TX 2021. It was August 14th and we were knee deep into an ordinary Texas summer. I'm talking about the time of year when Texans pray that their AC holds up through the season. Well surprise, surprise...our AC stopped functioning around 6pm. The 3 of us in the house scrambled to find someone to rescue us. First thoughts...trip fees, huge estimates for unnecessary repairs, temporary lodging needs. I reached out to Firefly Comfort Systems based on recommendations from my neighbors. Within 2 minutes of sending a message, Aaron was responding. The anxiety I was feeling was melting away...and not from the heat. Aaron asked questions and I provided answers. Within 5 minutes, he had diagnosed the problem and we had an appointment for the next morning. Sunday morning, Aaron arrived 5 minutes early and worked quickly while answering questions. I think we have found our forever AC guy. I gotta say, "Today was a good day" - Ice Cube.
We bought our first house in 2014. . . it was about 2016 or so when I found part of the heat pump laying on the slab as if it had fallen out. Our neighbor had been having trouble with their two-year-old heat pump, and Aaron was the third (and final) repair person to help them. I recognized the truck when he came by to check on the repair, and I ran out and asked him about the part I found--he looked at it and told me that there was nothing to worry about--manufactures regularly tape this thing to the inside of the unit so installers will have an extra if they need it. He told me that two years had been enough for the tape, and it had simply fallen out. I felt very lucky that I had asked the right person, and not somebody who might check it out for me for a small price. Flash forward to the record cold of 2021--I could hear my heat pump cycling on and off every five minutes even though it wasn't reaching the temperature I had on the thermostat. I pulled out that card that Aaron had given me five years earlier and called him. If you were here, you know that I wasn't the only one in Austin with heating problems! Aaron spent 20 minutes with me diagnosing it on the phone--for free. And his diagnosis was right on. We needed a new air exchanger, and he gave us choices and a fair price. He also came out the next day to verify his diagnosis. Within two days of our decision, he and his team were cleaning up and driving away after completing an installation that had gone exactly as he said it would. By the way, his Ecobee thermostat completely solved a perplexing problem of having the upstairs thermostat at the top of the stairs (which acts like a chimney for heat. . .). I am so happy I ran into him that day; so happy that his personality was such that I kept the business card until I needed it; and so happy to know he is always a phone call, text, or email away--for when I need him next time.