Reviews (31)
Craig and his crew were very friendly and professional, they completed the job sooner than expected I could not have asked for a better service or a better company to deal with. I will definitely call them in the future.
I highly recommend Elite Mechanical! Exceptional service, promptness and value! Very professional service.
Elite Mechanical has always been our number one call when it comes to HVAC repairs/installations in our leased properties. They are always so professional, courteous, and always treat our clients like their own. Can't say enough good things about the entire crew. Thankful for our partnership with them!
Craig came out recently to check our AC unit that wasn’t cooling. He diagnosed the problem and got it fixed right away. Prompt, reliable service as always with Elite! Definitely 5 ⭐️ service!!
Tremendous experience with the Elite Mechanical team. They had a representative out to my townhome within 1 hour of me calling and had my system repaired within minutes. Fast affordable service. 5 stars!
excellent service!
I cannot recommend this HVAC business enough! As a renter with experience in services for problematic HVAC systems, I am so impressed with the care Elite Mechanical provided. The team was communicative and cooperative in scheduling an appointment with me. The service technician showed up on time, ready to help. Zeke was professional, friendly, wildly informative and transparent in the current state and required actions to remedy my system's issue. Having dealt with an unresponsive(seemingly unaffected) property management team, this partnership was incredibly reassuring and helpful. There are many HVAC groups that work on commission, plenty of businesses who will gladly overcharge you or fear-monger you into spending way more than necessary. Zeke was assertive, informative, and lead with the preventative measures my owner and I can take to fix our problem. It felt like he was in the trenches with me- just as concerned about fixing the problem as effectively and efficiently as possible. Outstanding job, Zeke. Thanks for patiently listening to my issues and teaching me so much about the problem at hand and what I can do to prevent further damage(as well as the temporary work around this water damage issue). I will certainly remember this customer experience and recommend Elite mechanical fot HVAC services in the future.
My 20 yr old HVAC unit died suddenly so I called a few places. Most of the highly recognizable/highly advertised companies had answering centers reading scripts telling me they would call me back once a technician was available. I was told by a friend to call Elite because the owner, Chris, was great and fairly priced. I called and Chris answered the phone. He was over in 20 minutes and diagnosed the problem after looking over everything carefully. I was given options for repair and for replacement since the unit was 20 yrs old. In just a few days the unit was replaced and working beautifully at a fair price. Chris and his crew were on time, professional, quiet, respectful, and did a fantastic job!!!! There are so many choices out there for HVAC service but you can trust Elite to do you right. Chris, I learned, grew up in the area and is dedicated to providing excellent service to his neighbors. He's not out to sell you what you don't really need like the big name HVAC companies with their annoying commercials. Going with Elite saved me 2k and I have peace of mine of a job done right!
We have used Elite Mechanical for about 2 years. Chris, owner and operator is honest, professional and knowledgeable. Kayla the office manager is also very responsive and respectful. I highly recommend Elite Mechanical HVAC and Chris and his team.
We recently moved to Denver North Carolina and our air conditioner was working. I did not know who to call and a friend recommended Elite Mechanical HVAC. I reached out to them and the phone was answered by a real-life person. When I explained the situation they said that was way outside of their normal service area but they would come help but it may be the next they are even the following day before they could get someone out that far. They put me on their schedule but recommended I try to find someone closer. I called numerous HVAC companies up in the Denver area and got nothing but recordings. Left messages begging for help and only received one call back several days later, I finally did find someone in the Denver area that answered the phone and fixed the problem. I was incredibly impressed by the professionalism of this company. Even though we were well outside of their service area they were going to help and Kayla, the office manager followed up repeatedly to make sure we were taken care of and even recommended some other companies that she thought might be able to help. I congratulate you on being able to find an employee like Kayla and I will certainly recommend your company to anybody in the Charlotte/Monroe area
We had a home warranty at my old house so we always went through them, so this is my first time going with my own choice... I read the reviews and decided to give them a try, and the reviews are spot on... My heat went out and Jamie was at my house within 2 hours even though he could've waited till morning since it was time to go home... Too many people only want to give reviews when they have a bad experience, so here's my review of my great experience and I hope it helps others in choosing a heat and A/C company... I will have these guys back out when it's time to service my A/C right before spring
Our heat completely went out one night around 9:00pm. When I called Elite Mechanical, Kayla answered and immediately had someone on their way to fix it! Thank you Kayla and Mack for keeping our house warm!
Our AC went out yesterday and they showed up this morning to fix it. I love how quick their response time is. We have used this company in the past (for both heating and air) and they're super friendly, professional, prompt, knowledgeable and reasonably priced. Honestly would not bother to use another company, all of your HVAC needs will be thoroughly met with Elite Mechanical. Thank you guys for always being there for us, especially since we have small children in the home. Craig, you're a stand-up guy, you never get irritated about having to hop over our baby gates and you're always super explanatory about what's going on and my husband loves that. Thank you so much again. 10/10 highly recommend.
Zeke did an amazing job! He was on time, inspected our HVAC unit and explained clearly what was going on and what was needed to repair it. He was very polite and professional, cleaned up the area around the unit and answered all of our questions. Cregg, the owner, was very responsive when we called and texted even on the weekend. We’ve decided to go with their maintenance plan and always use them for any HVAC needs.
I cannot recommend Elite Mechanical enough!!! A friend referred us to them. I got immediate response. Craig is such a friendly, respectful and responsive guy! He came out and filled our small split unit with freon when he was actually already off for the day. We will definitely continue with this company.
I can’t recommend these guys enough. When I called they listened to my issue and said they would call back in which they did. Then they sent somebody out as soon as they could. The tech came out and explained what happened and how it happened and how to prevent it in the future. I really appreciate the personal service they provide.
I had used another air conditioning company which I reviewed but their service and quality of workmen deteriorated. My daughter referred me to Elite Mechanical. They were efficient, timely and very reasonable. I will be having them back for the winter tuneup. Thank you
Awesome,reliable and affordable service. Local company and very honest! I have used them for both my business and residential. Great people to work with.
Profesional service from start to finish. We had a complete installation and could not be any happier with the results. Cregg and his team met all of our expectations and went above and beyond. Elite mechanical is honest and reliable and we will be recommending them to all of our friends and family.
I forgot her name but she drove a Chevy truck and was impolite and rude also bad service