Reviews (14)
Called to get some information on work that was previously done only to have to deal with the rudest and most unhelpful person on the other line. 100% would not recommend the service. Honestly if anyone is reading this, I’d really truly suggest finding somewhere else to get the work done.
We have been doing business with ET Lawson since 1993. Not only do they provides a great service, but what impressed us the most, is the owner, Mr. Allen, interacts with customers personally. If you have any questions or concerns, he takes the time to ensure that the customer is satisfied. No matter who we speak with on the phone, they are very professional, courteous and friendly. Also the team that was sent to our house today, Oct 13, 2021, was courteous, knowledgeable and completed our problem in no time. We highly recommend ET Lawson.
If I could give 0 I would. Don’t go here unless you want an almost $900 when you end services after only using them for 6 months while also paying $142 a month. Doesn’t make sense and when asked for an itemized invoice to break down charges they give you a blanket amount. Nothing but crooks.
ET Lawson provides great service, but the most impressive thing is that the owner, Mr. Allen, will engage with customers personally. If there is ever a question or concern, he takes the time to ensure that the customer is satisfied.
ET Lawson just did an encapsulation of my attic and room over the garage. Trying to get my home more energy efficient. They did a great job! The team, led by David, was professional and courteous. They were in and out in the time allotted and left no mess at all. Whole House generator is next on the list. Great company - will use again!
Very disappointed, will not use this vendor again.
E. T. Lawson is a great company!
This company has always been Top Notch during the 23 years we have used their services. We moved into our house in 1996 and they immediately went to work improving both systems. Technicians are very courteous and clean when inside our home. Thanks ET Lawson for the great service.
They have been nothing but helpful in troubleshooting and getting my AC fixed. Would recommend to anyone looking for AC maintenance or repair. Both techs were very curteous and knowledgeable.
Excellent company !!! They have been in business for 100 years so they must be doing something right. E.T. Lawson gets a lot of positive calls every Wed at 6pm on 790 WNIS so if you think their not that great, why would a radio program allow them to be on there show all of these years. E.T. Lawson may not be perfect but how many companies are these days. They make mistakes just like anyone else, however, they take care and fix that mistake to make it right, whereas others don't. You can look at many reviews from many different kinds of companies but how long have they been around and will stay around and keep taking care of their customer. I'm glad ET Lawson is here and for the negative naysayers, spread your negativety elsewhere. It's not like we already have enough of that today in our country. To sum it up, if your not happy with them spread your remarks somewhere else and I hope your happy there. Thank E.T. Lawson and keep up the good word.
Utterly useless. I explained that the carpet by my sliding door gets wet every time it rains. They sent me a plumber. I explained AGAIN that the problem is rain leaking in, not my pipes. They referred me to a different plumber.
We use ET Lawson for everything from heating to plumbing. We have never received any but excellent service from the schedulers to technicians. Again today we received wonderful care. David Major was informative and offered excellent customer service.
Very nice people. Unacceptable service. The technicians leave a lot to be desired.
I have been a customer of ET Lawson for years and cannot say enough good things about them. Their staff is courteous and professional, and on call seven days a week. I've had them make repairs to my AC system and oil heating system and have been very impressed with their quality of work and pricing.