Reviews (6)
So prompt I'm astonished. Friendly and well dressed techs.the ladies at the office rock, too, Danielle is who I usually work with and she's professional and courteous. Thanks Jeremy and Bradley!
These guys are the best! Our a/c went out on a weekend and they showed up within a few hours to diagnose the problem. Thankfully it was still under warranty. Unfortunately the manufacturer gave us the run around on replacement parts (apparently they no longer support our unit, even though it’s only 3 years old). Meanwhile our house was 118 degrees inside!!! Rather than continue to wait on the manufacturer Junior and Jerry found a complete unit and swapped mine out. I am grateful to know their are good people still in the world! Thank you for getting us back into our home!
I live on a rural, dirt road that has a 25 mph limit. One of their company vehicles flew by my house going literally 70. I see there is another review that complains about a company vehicle driving bad. I think I would second guess hiring them considering how unprofessional and dangerous the idiots they send out are.
RJ, my technician, was incredible! He checked my filter inside the house and also went above and beyond to make sure that EVERYTHING in my A/C was working correctly. He was awesome. He was knowledgeable and friendly and he answered all my questions about my unit. Custom Cooling is lucky to have such a great person working for them!
Saw one of this companies vehicles driving dangerously on I-17 north bound today at 1:30PM
If you need A/C pros, these are the folks to deal with!