Reviews (7)
The two technicians who came to my home for my AC unit were very knowledgeable and professional. They solved the problem in less than 5 minutes. I highly recommend KEITH and KENNETH from Crown Air
Called them out to repair A/C, lines kept freezing and house was warm. The guy inspected everything and told me we only needed a new filter. I specifically asked if we needed Freon or a charge up. He said it was a little low but his supervisor said it wasn’t low enough to need it. So he left. We had a new filter the next day. Lines are still freezing and house is warm. Called them over the weekend left messages, called on Monday and had bad customer service. Was told he would call back once he knows their schedule. I had to call him back before they closed because he never called back. Sent me to voicemail and wouldn’t pick up. Had to call their other contact info. Only to know that we wasn’t told accurate information at because it’s not covered in the warranty. So you lied? I’d rather you tell me what needed to be done and told me the price. Instead of lying and have the situation get worst and it’s very hot in here with our children. Just tacky, unprofessional and deceitful.
Arrived timely for an emergency heating issue. They arrived and was able to fix the problem. Will use them again.
Mr. Keith and Crown Air are life savers!! My heat went out and they came out to my home, diagnosed the problem and fixed it all on the same day!! Excellent Service!!! Thanks Again Crown Air!!
The technician arrived on time and he was very professional. Answered all of my questions in full detail.
Keith was very professional and worked to resolve my issue promptly. He kept me informed regarding the order he was waiting on too complete my job and called as soon as the part was available. Would definitely recommend him for reliable customer service and follow through.
Very good professional service, on time and respectful.